Centre Operations Lead: Client Experience & Admin

ASCEND RECRUITMENT PTE. LTD.

Singapore

On-site

SGD 24,000 - 36,000

Full time

14 days+

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Job summary

ASCEND RECRUITMENT PTE. LTD. is seeking a role focused on daily centre operations, client registration, and data accuracy.

The position also supports therapists during sessions and handles inquiries, calls, and appointment reminders to ensure a positive client experience. You will assist with staff scheduling, timesheets, intern coordination, and prepare daily financial summaries for HQ and ECDA reporting. A 6-month commitment is required, with responsibilities across administration and

Qualifications

Minimum requirement: GCE “O” Level qualification or higher.
Strong interpersonal and communication skills with a high sense of responsibility and punctuality.
Approachable, proactive, and consistent when interacting with children, parents, and colleagues.
Proficient in basic computer skills including MS Excel, MS Word, and WhatsApp.

Responsibilities

Oversee daily centre operations: client registration, record updates, payments, and general housekeeping.
Support therapists/teachers during sessions and handle enquiries, calls, follow-ups, and appointment reminders to ensure a positive client experience.
Assist with staff scheduling, timesheets, intern coordination, and prepare daily financial summaries for HQ and ECDA reports.