Centre Executive (Northeast)

ASCEND RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Job summary

ASCEND RECRUITMENT PTE. LTD. is seeking a Centre Operations Assistant in Singapore to oversee daily operations, client registrations and inquiries, and to support therapists during sessions. The role involves scheduling, reporting, and ensuring service quality for children and families.

You will handle documentation, assist with marketing initiatives, and coordinate with HQ and partners. weekend work is required as part of a 5-day week.

Qualifications

• Experience handling client registration and documentation.
• Ability to manage scheduling, timesheets and inquiries.
• Comfort with weekend work as part of a 5-day week.
• Good computer skills and clear communication with both children and parents.

Responsibilities

• Oversee daily centre operations and client registrations.
• Support therapists and handle calls, reminders and enquiries.
• Maintain inventory and assist in staff meetings.
• Prepare daily summaries and assist HQ with reporting.

Skills

Interpersonal skills

Responsibility

Punctuality

Proactive

Customer service

Education

GCE O Level or higher

Tools

MS Excel

MS Word

WhatsApp

Job description

Job Description:

• Oversee daily centre operations, including client registration, record updates, payments, and general housekeeping. Support therapists/teachers during sessions and handle enquiries, calls, follow-ups, and appointment reminders to ensure a positive client experience.
• Manage centre inventory and assist in staff meetings. Collaborate with therapists, psychologists, and HQ to refine procedures and ensure all documentation meets insurance, regulatory, and reporting standards.
• Drive business development and marketing initiatives, including market research, promotional campaigns, and client outreach. Build and maintain strong client relationships while ensuring high-quality service.
• Assist with staff scheduling, timesheets, and coordination of interns. Prepare daily financial summaries and support HQ and ECDA reports. Perform other ad hoc duties to keep operations running smoothly.

Requirements:

• Minimum GCE "O" Level qualification or higher
• Strong interpersonal skills, with a high level of responsibility and punctuality
• Approachable, proactive, and consistent in interactions with children, parents, and colleagues
• Proficient in basic computer skills, especially MS Excel and MS Word and WhatsApp
• Willing to work one weekend as part of a 5-day work week

We regret that only shortlisted candidates will be contacted.