Contract Centre Executive

ASCEND RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 32,000; Full time

Job summary

ASCEND RECRUITMENT PTE. LTD.

in Singapore is seeking a Centre Operations Assistant to oversee daily centre activities, manage client registration and payments, and ensure a positive client experience. You will support therapists during sessions, handle inquiries, calls, follow-ups, and appointment reminders, and collaborate with staff to refine procedures and ensure documentation meets regulatory standards.

Qualifications

• Minimum GCE 'O' Level qualification or higher.
• Strong interpersonal skills and high level of responsibility.
• Approachable, proactive and consistent in interactions with children, parents, and colleagues.
• Proficient in MS Excel, MS Word and WhatsApp.
• Willing to work one weekend as part of a 5-day work week.
• Must commit for 6 months.

Responsibilities

• Oversee daily centre operations including client registration and payments.
• Support therapists during sessions and handle enquiries, calls, follow-ups, and appointment reminders to ensure a positive client experience.
• Manage centre inventory and assist in staff meetings.
• Collaborate with therapists, psychologists, and HQ to refine procedures and ensure all documentation meets insurance, regulatory, and reporting standards.
• Assist with staff scheduling, timesheets, and coordination of interns. Prepare daily financial summaries and support HQ and ECDA reports.

Skills

Interpersonal skills

Responsibility

Punctuality

Proactivity

Education

GCE O-Level or higher

Tools

MS Excel

MS Word

WhatsApp

Job description

Oversee daily centre operations, including client registration, record updates, payments, and general housekeeping. Support therapists/teachers during sessions and handle enquiries, calls, follow-ups, and appointment reminders to ensure a positive client experience.

Manage centre inventory and assist in staff meetings. Collaborate with therapists, psychologists, and HQ to refine procedures and ensure all documentation meets insurance, regulatory, and reporting standards.

Assist with staff scheduling, timesheets, and coordination of interns. Prepare daily financial summaries and support HQ and ECDA reports. Perform other ad hoc duties to keep operations running smoothly.

Requirements

• Minimum GCE "O" Level qualification or higher
• Strong interpersonal skills, with a high level of responsibility and punctuality
• Approachable, proactive, and consistent in interactions with children, parents, and colleagues
• Proficient in basic computer skills, especially MS Excel and MS Word and WhatsApp
• Willing to work one weekend as part of a 5-day work week
• Must be able to commit for 6 months

We regret that only shortlisted candidates will be contacted.