Centre Manager — Music Education Growth Leader

AUREUS (BUKIT PANJANG PLAZA) PTE. LTD.; Singapore; On-site; SGD 45,000 - 50,000; Full time

Benefits offered by this job

Salary SGD 4,000–4,500

Performance bonuses

Medical insurance

Annual & sick leaves 14 days

Training & development

Career development opportunities

Complimentary music lessons

Vibrant company culture

IT equipment provided

Job summary

Aureus Group in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives and drive growth for the centre. You will oversee sales, lead generation, and enrolments while mentoring staff to deliver outstanding service.

The role requires 2–3 years in customer service with managerial experience, ability to work retail hours including weekends, and strong English communication. A vibrant, supportive culture and professional development opportunities are offered.

Qualifications

• Minimum 2–3 years in customer service, with at least 1 year in a managerial role.
• Able to work retail hours and on weekends.
• Strong adaptability and leadership.
• Excellent written and spoken English.
• Goal-driven with ability to prioritise tasks for centre growth.
• Positive, extroverted and customer-focused.

Responsibilities

• Conduct outgoing sales calls daily and meet lead generation targets.
• Promote programmes and drive enrolments for the centre.
• Mentor team members to achieve management targets and performance.
• Handle incoming calls and emails promptly and professionally.
• Organise sales activities and events to generate leads and conversions.
• Retain customers through effective problem solving and service quality.
• Plan and execute teacher growth plans to meet monthly targets.
• Perform general administration and other duties as assigned.

Skills

Leadership

Organization

Sales skills

Communication

Customer service

English proficiency

Job description

Aureus Group in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives and drive growth for the centre. You will oversee sales, lead generation, and enrolments while mentoring staff to deliver outstanding service.

The role requires 2–3 years in customer service with managerial experience, ability to work retail hours including weekends, and strong English communication. A vibrant, supportive culture and professional development opportunities are offered.