Centre Manager

Income Insurance Limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Income Insurance Limited seeks a seasoned sales leader to head a team of Client Advisers in Singapore. You will drive sales growth, coach staff, and ensure adherence to organisational policies, while aligning with strategic business plans to hit targets.

The role demands a track record in managing sales teams within banking or insurance, with strong recruitment and coaching capabilities to develop top performers. A dynamic, results-driven leader will thrive in this environment.

Qualifications

• 8+ years in Banking/Insurance sales with team management experience.
• Diploma or degree in any discipline.
• Proven sales leadership, team management, or sales coaching skills.
• Experience recruiting and onboarding sales professionals.

Responsibilities

• Set high but attainable performance targets for the Client Advisers.
• Provide timely and frequent feedback to the Client Advisers on their progress towards targets.
• Provide coaching to the Client Advisers on selling skills, interpersonal skills and personal management skills.
• Develop constructive relationships with the Client Advisers to ensure sales performance and retention.
• Acquire comprehensive knowledge of the sales cycle and stay updated on activities affecting Client Advisers.
• Monitor the team’s performance and create action plans for improvements.
• Actively recruit candidates with potential to be Client Advisers.
• Undertake projects or other responsibilities as assigned by Group Centre Managers/Head of Department.

Skills

Sales leadership

Team management

Sales coaching

Full sales cycle

Education

Diploma or degree in any discipline

Job description

Reporting to a Group Centre Manager, you will lead a team of Client Advisers to drive sales growth and manage the team in accordance to the organisation policies and procedures.

You will be the first point of contact for our Client Advisers to support the achievement of sales targets. You are required to support and execute business plans and sales strategies to ensure attainment of company’s business objectives.

Key responsibilities

• Set high but attainable performance targets for the Client Advisers
• Provide timely and frequent feedback to the Client Advisers on their progress towards the performance targets
• Provide coaching to the Client Advisers on identifying their training needs and the areas for improvement pertaining to selling skills, interpersonal skills and personal management skills
• Develop constructive relationship with the Client Advisers to ensure sales performance and retention
• Acquire a comprehensive knowledge of the sales cycle and keep abreast of activities both inside and outside of the organisation that may affect the success of Client Advisers
• Monitor the team’s performance levels to the projected targets and creating action plans on areas of performance deficiency or needed performance improvement
• Actively recruit candidates with the potential to be a successful Client Advisers
• Undertake any projects or other responsibilities as assigned by the Group Centre Managers and/or Head of Department

Requirements

• Minimum 8 years of experience in Banking/ Insurance sales with team management experience
• Minimum Diploma/ Degree in any Discipline
• Proven experience in sales leadership, team management, or sales coaching
• Experience managing and motivating a team to achieve sales targets
• Track record of delivering sales growth and meeting business objectives
• Experience in recruitment, talent attraction, and onboarding of sales professionals
• Understanding of the full sales cycle and sales performance management