Centre Experience Lead – Families & Programs

BEARYFUN GYM PTE. LTD.; Singapore; On-site; SGD 35,000 - 52,000; Full time

Benefits offered by this job

Child-friendly environment

Growth opportunities

People-focused role

Job summary

BearyFun Gym in Singapore is seeking a Centre Experience Coordinator to welcome families, manage enrolments and keep daily operations running smoothly. You will support coaches, coordinate schedules and ensure a welcoming, child-friendly environment.

Ideal candidates are friendly, organised and patient, with experience in customer service or education. Join a passionate team focused on creating positive experiences for every family.

Qualifications

• Experience in customer service, administration or education is advantageous.
• Friendly, patient and helpful in fast-paced environments.
• Ability to handle enquiries and manage enrolments.
• Attention to detail and strong organisational skills.
• Team-oriented with willingness to support coaches.

Responsibilities

• Welcome parents and children with a warm, friendly attitude
• Attend to enquiries about programmes, class schedules, registrations and enrolments
• Assist parents with enrolments, class changes, make-up classes and other enrolment matters
• Listen to feedback and help resolve concerns professionally and thoughtfully
• Coordinate class schedules, registrations, attendance records and administrative matters
• Work closely with coaches to ensure classes and daily centre activities run smoothly
• Keep records organised and ensure administrative tasks are completed accurately
• Help maintain a welcoming, tidy and child-friendly centre environment
• Support coaches and colleagues in creating a positive experience for every family
• Assist with centre activities, events and team initiatives

Skills

Customer service

Organised

People-oriented

Team player

Proactive

Job description

BearyFun Gym in Singapore is seeking a Centre Experience Coordinator to welcome families, manage enrolments and keep daily operations running smoothly. You will support coaches, coordinate schedules and ensure a welcoming, child-friendly environment.

Ideal candidates are friendly, organised and patient, with experience in customer service or education. Join a passionate team focused on creating positive experiences for every family.