Centre Administrator(Full-Time/Part-Time)

NK EDU (WESTGATE) PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

NK EDU (WESTGATE) PTE. LTD. is seeking a Centre Operations Assistant to oversee daily operations at the centre in Singapore. You will liaise with tutors, parents and students to ensure smooth service delivery.

Responsibilities include managing customer enquiries, coordinating sales of tuition packages, stock and admin reports, and supporting marketing activities. The role requires energy, a business mindset, and weekend availability.

Qualifications

• Must be energetic and have a business mindset
• Able to work both weekends.

Responsibilities

• Oversee the daily operations of the Centre
• Liaising with tutors, parents and students
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Monitor and escalate any urgent/complex issues to management
• Counter sales of tuition packages
• Coordinating marketing and sales activities at branch
• Communicating with parents on the new tuition schedules for every start of the semesters or academic year
• Administer daily and monthly reports
• Periodic preparation for new academic year as well as semesters
• Must be energetic and have a business mindset
• Able to work both weekends.

Job description

Oversee the daily operations of the Centre

Liaising with tutors, parents and students

Provide quality customer service through understanding of customers’ queries and needs

Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe

Ensure that student resources, stationery and merchandise are well stocked in the Centre

Monitor and escape any urgent/complex issues to management

Counter sales of tuition packages

Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year

Administer daily and monthly reports

Periodic preparation for new academic year as well as semesters

Must be energetic and have a business mindset

Able to work both weekends.