Centre Administrator(Full-Time/Part-Time)

NK EDUCATION PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

NK EDUCATION PTE. LTD. in Singapore is seeking a responsible individual to oversee daily operations of the Centre. The role involves liaising with tutors, parents, and students while ensuring quality customer service and managing enquiries effectively.

Ideal candidates should be energetic, possess a business mindset, and be available to work on weekends. Responsibilities include managing supplies, handling counter sales of tuition packages, and coordinating marketing activities.

Qualifications

• Must be energetic and have a business mindset.
• Able to work both weekends.

Responsibilities

• Oversee the daily operations of the Centre.
• Liaising with tutors, parents and students.
• Provide quality customer service through understanding of customers’ queries and needs.
• Ensure that all customer enquiries are satisfactorily managed and resolved.
• Ensure that resources, stationery and merchandise are well stocked.
• Monitor and escalate urgent issues to management.
• Counter sales of tuition packages.
• Coordinate marketing and sales activities at branch.
• Communicate with parents on new tuition schedules.
• Administer daily and monthly reports.
• Prepare for new academic year and semesters.

Job description

• Oversee the daily operations of the Centre
• Liaising with tutors, parents and students
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Monitor and escape any urgent/complex issues to management
• Counter sales of tuition packages
• Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year
• Administer daily and monthly reports
• Periodic preparation for new academic year as well as semesters
• Must be energetic and have a business mindset
• Able to work both weekends.