Center Operations Manager - Pre & Postnatal Wellness

Beautiful Mum @ Orchard; Singapore; On-site; SGD 72,000 - 108,000; Full time

Job summary

Beautiful Mum @ Orchard is seeking an Operations Manager for our spa and wellness outlet in Singapore. You will lead client experience, recruitment, inventory, and staff management to deliver exceptional service and drive sales.

The role requires proven spa operations experience, strong leadership, and the ability to manage fast-paced environments. You will collaborate with directors and coordinate with procurement to ensure smooth daily operations.

Qualifications

• Proven experience as an Operations Manager or similar role in a spa or wellness center.

Responsibilities

• Oversee client experience to ensure exceptional service.
• Develop and execute recruitment strategies for therapists.
• Manage stock levels and procurement for spa products.
• Lead staff development and regular performance evaluations.
• Ensure outlet is meeting monthly sales targets.

Skills

Leadership

Talent management

Spa operations

Communication

Organizational skills

Tools

Scheduling software

Booking systems

Microsoft Office

Job description

Beautiful Mum @ Orchard is seeking an Operations Manager for our spa and wellness outlet in Singapore. You will lead client experience, recruitment, inventory, and staff management to deliver exceptional service and drive sales.

The role requires proven spa operations experience, strong leadership, and the ability to manage fast-paced environments. You will collaborate with directors and coordinate with procurement to ensure smooth daily operations.