Catering Operations Manager

SHIOK KITCHEN CATERING PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SHIOK KITCHEN CATERING PTE. LTD. seeks an experienced operations leader to guide the Catering Operations team in Singapore. You will collaborate with operations, sales and kitchen teams to meet client needs and oversee logistics for all events.

The role emphasizes manpower planning, service and food quality, and maintaining strong client relationships while complying with hygiene standards. Flexibility to work shifts, including weekends and holidays, is required.

Qualifications

• At least 5 year(s) of working experience in the related field.
• Possess Diploma/GCE 'A' or 'O' Level
• Excellent customer service and able to interact well with clients
• Ability to work independently and in a team
• Physically fit and able to work in a fast paced environment
• Willing to work shifts, weekends and public holidays
• Possess class 3 driving license with clean records and good driving skills will be an advantage

Responsibilities

• Provide leadership and guidance to Catering Operations team
• Work closely with operations, sales and kitchen team to ensure the clients' needs are met
• Oversee and monitor all operations and logistics for all catering events
• Manage manpower planning to suit different catering needs
• Monitor service, food and beverage standards and resolve any issues if necessary
• Build and maintain good working relationship with clients and handle customer complaints
• Monitor and maintain vehicle standard, food quality, service standard & smooth running of the catering office and central kitchen
• Understanding with and complying with the mandatory hygiene standards and requirements

Skills

Customer service

Leadership

Team coordination

Education

Diploma / GCE A/O Level

Tools

Class 3 driving license

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide leadership and guidance to Catering Operations team
• Work closely with operations, sales and kitchen team to ensure the clients' needs are met
• Oversee and monitor all operations and logistics for all catering events
• Manage manpower planning to suit different catering needs
• Monitor service, food and beverage standards and resolve any issues if necessary
• Build and maintain good working relationship with clients and handle customer complaints
• Monitor and maintain vehicle standard, food quality, service standard & smooth running of the catering office and central kitchen
• Understanding with and complying with the mandatory hygiene standards and requirements

REQUIREMENTS

• At least 5 year(s) of working experience in the related field
• Possess Diploma/GCE 'A' or 'O' Level
• Excellent customer service and able to interact well with clients
• Ability to work independently and in a team
• Physically fit and able to work in a fast paced environment
• Willing to work shifts, weekends and public holidays
• Possess class 3 driving license with clean records and good driving skills will be an advantage