Catering Executive

WILMAR DISTRIBUTION PTE. LTD.; Singapore; Sur place; SGD 28 000 - 39 000; Plein temps

Résumé du poste

WILMAR DISTRIBUTION PTE. LTD. is seeking an on-site Event Crew Supervisor to lead the service team and manage setup, service delivery, and teardown for successful events.

You will coordinate stations, monitor replenishment, and ensure guest satisfaction throughout the event. Ideal candidates bring F&B or catering experience, strong leadership and communication skills, and the ability to stay calm under pressure.

Qualifications

• Minimum GCE O-Level or relevant experience in F&B/catering.
• Prior event service or F&B operations experience preferred.
• Ability to lead a small on-site team.
• Good communication and interpersonal skills.
• Service-oriented with a keen eye for detail.
• Able to stay composed during live events.
• Class 3 driving license an advantage.
• Required to work on weekends and public holidays.
• Job entails standing for long periods and lifting equipment.

Responsabilités

• Lead the service crew in setting up tables, chairs, buffet lines, service stations and equipment according to the event plan prepared by the Catering Supervisor.
• Check the venue set-up against the floor plan and event brief, and flag discrepancies to the Catering Supervisor before service begins.
• Ensure buffet items, equipment and service stations are arranged neatly and are ready ahead of guest arrival.
• Assist with last-minute adjustments to the set-up as directed on-site.
• Lead and coordinate the service crew during the event, assigning stations and duties.
• Monitor food levels, replenishment and presentation throughout the event.
• Deliver attentive, courteous service to guests and respond promptly to their requests.
• Handle on-site service issues calmly and elevate matters beyond their authority to the Catering Supervisor.
• Collect payment for cash-on-delivery orders where required and hand over collections accurately.
• Lead the crew in the orderly teardown of the event, including packing of equipment, buffet ware and leftover items.
• Check the venue before leaving to ensure nothing is left behind and the site is left clean.
• Ensure equipment and buffet ware are returned, counted and handed over in clean, mint condition.
• Brief the service crew before each event on the run of show, duties and standards expected.
• Guide, motivate and monitor crew members during the event, ensuring grooming and conduct standards are met.
• Provide on-the-job coaching to junior or new crew members during set-up and service.
• Report crew attendance, conduct or performance concerns to the Catering Supervisor.
• Check allocated catering equipment before and after each event and report any damage, shortage or malfunction.
• Maintain the cleanliness and hygiene of the assigned catering vehicle, where applicable.
• Assist with loading and unloading of equipment and supplies for deliveries and events.
• Record and report any errors or issues occurring during an event (e.g. set-up discrepancies, missing or damaged items, delays, service lapses, customer complaints) to the Catering Supervisor promptly.
• Note down the immediate corrective action taken on-site and provide details for the Catering Supervisor’s incident report.
• Complete event checklists, delivery orders and related paperwork accurately.
• Perform other duties as assigned by the Catering Supervisor or Management.

Connaissances

Leadership

Team supervision

Communication

Customer service

On-site coordination

Problem solving

Attention to detail

Driving license

Formation

GCE O-Level or equivalent

Description du poste

Job Responsibilities:

Event Set-up Execution

• Lead the service crew in setting up tables, chairs, buffet lines, service stations and equipment according to the event plan prepared by the Catering Supervisor.
• Check the venue set-up against the floor plan and event brief, and flag discrepancies to the Catering Supervisor before service begins.
• Ensure buffet items, equipment and service stations are arranged neatly and are ready ahead of guest arrival.
• Assist with last-minute adjustments to the set-up as directed on-site.

Service Delivery

• Lead and coordinate the service crew during the event, assigning stations and duties.
• Monitor food levels, replenishment and presentation throughout the event.
• Deliver attentive, courteous service to guests and respond promptly to their requests.
• Handle on-site service issues calmly and elevate matters beyond their authority to the Catering Supervisor.
• Collect payment for cash-on-delivery orders where required and hand over collections accurately.

Teardown & Collection

• Lead the crew in the orderly teardown of the event, including packing of equipment, buffet ware and leftover items.
• Check the venue before leaving to ensure nothing is left behind and the site is left clean.
• Ensure equipment and buffet ware are returned, counted and handed over in clean, mint condition.

Team Supervision On-Site

• Brief the service crew before each event on the run of show, duties and standards expected.
• Guide, motivate and monitor crew members during the event, ensuring grooming and conduct standards are met.
• Provide on-the-job coaching to junior or new crew members during set-up and service.
• Report crew attendance, conduct or performance concerns to the Catering Supervisor.

Equipment & Vehicle Care

• Check allocated catering equipment before and after each event and report any damage, shortage or malfunction.
• Maintain the cleanliness and hygiene of the assigned catering vehicle, where applicable.
• Assist with loading and unloading of equipment and supplies for deliveries and events.

Reporting & Administration

• Record and report any errors or issues occurring during an event (e.g. set-up discrepancies, missing or damaged items, delays, service lapses, customer complaints) to the Catering Supervisor promptly.
• Note down the immediate corrective action taken on-site and provide details for the Catering Supervisor’s incident report.
• Complete event checklists, delivery orders and related paperwork accurately.
• Perform other duties as assigned by the Catering Supervisor or Management.

Job Requirements:

• Minimum GCE N/O-Level, or relevant experience in theF&B or catering industry.
• Prior experience in event service or F&B operationspreferred.
• Demonstrated ability to lead and guide a small teamon-site.
• Good communication and interpersonal skills.
• Service-oriented with a pleasant disposition and a keeneye for detail and presentation.
• Able to stay composed and think on their feet duringlive events.
• Class 3 driving license an advantage.
• Required to work on weekends and public holidays.
• Job requires standing for extended periods and lifting of equipment