Cargo Sales Representative

Air-Chin; Singapore; On-site; SGD 42,000 - 78,000; Full time

Job summary

Air-Chin is seeking an Airline cargo sales representative to develop and manage sales of air cargo space to clients such as freight forwarders, shippers, and consignees in Singapore. You will negotiate rates, prepare quotes, and build customized shipping solutions.

Key responsibilities include maintaining relationships, meeting sales targets, analyzing market trends, and delivering compelling presentations to prospective customers.

Qualifications

• Experience in air cargo sales and customer service contexts.
• Proven ability to negotiate rates and terms with clients.
• Proficiency in Microsoft Office applications.
• Multilingual abilities are valuable for client communications.
• Experience in sales, customer service, or the air cargo industry.

Responsibilities

• Developing and maintaining customer relationships.
• Negotiating shipping rates and terms with customers.
• Managing customer accounts and providing quotes.
• Providing pricing information and marketing cargo services.
• Resolving customer issues and complaints.
• Marketing and promoting the airline's cargo services.
• Analyzing market trends and developing sales strategies.
• Meeting with potential customers to discuss needs and develop solutions.
• Creating and delivering sales presentations.
• Following up with leads and nurturing relationships.
• Generating reports on sales performance and market trends.

Skills

Air cargo sales

Customer service

Negotiation

MS Office

Multilingual

Sales experience

Job description

Airline cargo sales representatives are responsible for generating and managing sales of air cargo space to customers. They work with a variety of clients, including freight forwarders, shippers, and consignees, to develop and implement shipping solutions that meet their needs.

Job Descriptions:

• Developing and maintaining customer relationships
• Negotiating shipping rates and terms with customers
• Managing customer accounts
• Providing quotes and pricing information
• Resolving customer issues and complaints
• Marketing and promoting the airline's cargo services
• Analyzing market trends and developing sales strategies
• Meet with potential customers to discuss their shipping needs and develop customized solutions
• Create and deliver sales presentations
• Follow up with leads and nurture customer relationships
• Resolve customer issues and complaints
• Generate reports on sales performance and market trends

Requirements and skills:

• Experience with air cargo booking and documentation
• Knowledge of air cargo regulations
• Proficiency in Microsoft Office
• Ability to speak multiple languages
• Experience in sales, customer service, or the air cargo industry.
• Develop sales and negotiation skills.