Cargo Sales Representative

AIR CHINA LIMITED; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Air China Limited in Singapore seeks an Airline Cargo Sales Representative to generate and manage sales of air cargo space. You will build relationships with freight forwarders, shippers, and consignees to tailor shipping solutions.

Responsibilities include negotiating rates, maintaining accounts, providing quotes, promoting services, analyzing market trends, and creating sales presentations.

Qualifications

• Experience with air cargo booking and documentation.
• Knowledge of air cargo regulations.
• Proficiency in MS Office.
• Ability to speak multiple languages.
• Experience in sales, customer service, or the air cargo industry.
• Develop sales and negotiation skills.

Responsibilities

• Developing and maintaining customer relationships
• Negotiating shipping rates and terms with customers
• Managing customer accounts
• Providing quotes and pricing information
• Resolving customer issues and complaints
• Marketing and promoting the airline's cargo services
• Analyzing market trends and developing sales strategies
• Meet with potential customers to discuss their shipping needs and develop customized solutions
• Create and deliver sales presentations
• Follow up with leads and nurture customer relationships
• Resolve customer issues and complaints
• Generate reports on sales performance and market trends

Skills

Air cargo booking

Air cargo documentation

Air cargo regulations

Multilingual

Sales experience

Customer service

Negotiation skills

Tools

Microsoft Office

Job description

Airline cargo sales representatives are responsible for generating and managing sales of air cargo space to customers. They work with a variety of clients, including freight forwarders, shippers, and consignees, to develop and implement shipping solutions that meet their needs.

Job Descriptions:

• Developing and maintaining customer relationships
• Negotiating shipping rates and terms with customers
• Managing customer accounts
• Providing quotes and pricing information
• Resolving customer issues and complaints
• Marketing and promoting the airline's cargo services
• Analyzing market trends and developing sales strategies
• Meet with potential customers to discuss their shipping needs and develop customized solutions
• Create and deliver sales presentations
• Follow up with leads and nurture customer relationships
• Resolve customer issues and complaints
• Generate reports on sales performance and market trends

Requirements and skills:

• Experience with air cargo booking and documentation
• Knowledge of air cargo regulations
• Proficiency in Microsoft Office
• Ability to speak multiple languages
• Experience in sales, customer service, or the air cargo industry.
• Develop sales and negotiation skills.