Caregiver Programs Lead

Touch Community Services; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Touch Community Services seeks a Programme Officer to support caregivers across Singapore, delivering caregiver-centric programmes and services in partnership with volunteers and internal teams.

You will plan, publicise and facilitate talks and workshops, monitor attendance and feedback, and help evaluate impact to improve service quality. A degree is required; WSQ ACLP 2.0 is a plus; 1–2 years’ experience preferred.

Qualifications

• Degree in any discipline.
• 1–2 years of experience working with caregivers and families.
• Prior experience in programme management or working with caregivers.
• Excellent verbal and written communication, problem solving and administration skills.
• Excellent programme planning and facilitation skills.
• Interested in improving the caregiving situation in Singapore.

Responsibilities

• Plan, publicise and conduct caregiver support programmes (talks, workshops, Carer Lighthouse, Care Line).
• Facilitate talks, workshops and group programmes with a caregiver-centric approach.
• Monitor attendance, collect feedback, support impact evaluation, improve service quality.
• Foster community among caregivers through peer support networks and social events.
• Recruit, train and engage volunteers to support programme delivery.
• Prepare reports and presentations to track programme effectiveness and inform improvements.
• Support grant applications and documentation for funding compliance.

Skills

Verbal communication

Written communication

Problem solving

Administration

Programme planning

Facilitation

MS Office 365

Social media

Education

Degree in any discipline

WSQ ACLP 2.0 training

Tools

MS Office 365

Facebook

Telegram

Instagram

Job description

Touch Community Services seeks a Programme Officer to support caregivers across Singapore, delivering caregiver-centric programmes and services in partnership with volunteers and internal teams.

You will plan, publicise and facilitate talks and workshops, monitor attendance and feedback, and help evaluate impact to improve service quality. A degree is required; WSQ ACLP 2.0 is a plus; 1–2 years’ experience preferred.