Care Coordinator (Case Management)

St. Andrew's Community Hospital; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

St. Andrew's Community Hospital in Singapore is seeking a qualified social worker to coordinate care, assess needs, and support patients and families for a smooth transition back to the community.

You will collaborate with a multidisciplinary team, provide education, and assist with discharge planning to empower patients and their caregivers in the community setting.

Formación

• Degree or postgraduate diploma in social work or equivalent qualification.
• Preferably at least 5 years of relevant experience in healthcare, social or community services.
• Experience in case management is an advantage.
• Interest in and commitment to working in a community healthcare setting.

Responsabilidades

• Assess patients' medical, physical, cognitive, economic and social needs and available support systems.
• Provide ongoing support and education to caregivers, patients and families.
• Conduct post-discharge follow-up via phone calls and/or home visits to ensure ongoing support and education.
• Work with care professionals in the social and healthcare sectors to enhance patient well-being across the continuum.
• Collaborate with patients, caregivers and families to facilitate shared decision making.
• Participate in activities that improve the quality of patient care and support care integration.

Conocimientos

Care coordination

Communication skills

Team collaboration

Educación

Degree or Postgraduate Diploma in Social Work

Descripción del empleo

Job Summary

To access care needs, provide care coordination, monitor the clinical and well-being of patients and their caregivers to ensure coping of the patients and a smooth transition of care to the community.

Job Responsibilities:

• Assess patient's medical, physical, cognitive, economic and social needs as well as their available support systems.
• Provide ongoing support and education to the caregivers, patients and families.
• Conduct post discharge follow-up via phone calls and/or home visits to ensure adequate and ongoing support and education to the patients, caregivers and families.
• Work in partnership with care professionals in the social and healthcare sectors to enhance patient's well-being across the continuum.
• Collaboration with patients, caregivers and the families to facilitate shared decision making.
• Participate in activities that contribute towards the improvement of the quality of patient care and support care integration activities.

Job Requirements

• Possesses a Degree or Postgraduate Diploma in Social Work or an equivalent relevant qualification.
• Preferably at least 5 years of relevant working experience in the healthcare, social or community services sectors.
• Experience in case management will be an advantage.
• Demonstrates an interest in and commitment to working in a community healthcare setting.

Pre-requisites

• Demonstrates a strong interest in elderly care, including providing counselling and supporting families with social matters such as discharge care planning.
• Possesses good engagement and communication skills when interacting with patients, family members, members of the public and healthcare partners.
• Able to collaborate effectively with the hospital's multidisciplinary team and external healthcare and community partners.
• Demonstrates integrity, resourcefulness, resilience, adaptability and strong interpersonal skills.
• Able to work independently and contribute effectively as part of a team.