Cafe Supervisor/Asssitant Manager

CDM WORLD PTE. LTD.; Singapore; On-site; SGD 55,000 - 90,000; Full time

Job summary

CDM WORLD PTE. LTD. is seeking an experienced F&B Operations Manager in Singapore to oversee daily restaurant operations within budgetary guidelines and maintain high service standards.

You will lead and develop the F&B team to achieve targets and deliver exceptional customer experiences. Responsibilities include managing budgets, refining KPIs, recruiting and training staff, and ensuring health and safety compliance to protect customers and employees while driving reporting on sales and

Responsibilities

• Oversee daily F&B and restaurant operations to meet budget targets and maintain quality standards
• Analyze customer needs and proactively resolve concerns to enhance satisfaction and loyalty
• Lead recruitment, training, and performance appraisal of F&B team members to build a skilled and motivated workforce
• Set and monitor targets, KPIs, schedules, policies, and procedures to drive operational efficiency and team accountability
• Foster open two-way communication and cultivate a culture of ownership, motivation, and teamwork among staff
• Ensure strict compliance with all health and safety regulations to maintain a safe environment for customers and employees
• Prepare and present management reports on sales performance and productivity to inform strategic decisions

Job description

Job Summary

Manage all food and beverage (F&B) and daily restaurant operations within budgetary guidelines, ensuring high standards of service and compliance. Lead and develop the F&B team to achieve operational targets and deliver exceptional customer experiences.

Responsibilities

• Oversee daily F&B and restaurant operations to meet budget targets and maintain quality standards
• Analyze customer needs and proactively resolve concerns to enhance satisfaction and loyalty
• Lead recruitment, training, and performance appraisal of F&B team members to build a skilled and motivated workforce
• Set and monitor targets, KPIs, schedules, policies, and procedures to drive operational efficiency and team accountability
• Foster open two-way communication and cultivate a culture of ownership, motivation, and teamwork among staff
• Ensure strict compliance with all health and safety regulations to maintain a safe environment for customers and employees
• Prepare and present management reports on sales performance and productivity to inform strategic decisions