Cafe Supervisor/Asssitant Manager

CDM WORLD; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

CDM WORLD in Singapore is seeking an experienced F&B Operations Manager to oversee all restaurant activities within budget, ensuring high service standards and regulatory compliance.

You will lead and develop the F&B team to meet targets, enhance guest satisfaction, and drive efficiency through KPIs and sound policies.

The role emphasizes strong leadership, health and safety adherence, and the ability to present performance reports to inform strategy.

Responsibilities

• Oversee daily F&B and restaurant operations to meet budget targets and maintain quality standards
• Analyze customer needs and proactively resolve concerns to enhance satisfaction and loyalty
• Lead recruitment, training, and performance appraisal of F&B team members to build a skilled and motivated workforce
• Set and monitor targets, KPIs, schedules, policies, and procedures to drive operational efficiency and team accountability
• Foster open two-way communication and cultivate a culture of ownership, motivation, and teamwork among staff
• Ensure strict compliance with all health and safety regulations to maintain a safe environment for customers and employees
• Prepare and present management reports on sales performance and productivity to inform strategic decisions

Job description

Job Summary

Manage all food and beverage (F&B) and daily restaurant operations within budgetary guidelines, ensuring high standards of service and compliance. Lead and develop the F&B team to achieve operational targets and deliver exceptional customer experiences.

Responsibilities

• Oversee daily F&B and restaurant operations to meet budget targets and maintain quality standards
• Analyze customer needs and proactively resolve concerns to enhance satisfaction and loyalty
• Lead recruitment, training, and performance appraisal of F&B team members to build a skilled and motivated workforce
• Set and monitor targets, KPIs, schedules, policies, and procedures to drive operational efficiency and team accountability
• Foster open two-way communication and cultivate a culture of ownership, motivation, and teamwork among staff
• Ensure strict compliance with all health and safety regulations to maintain a safe environment for customers and employees
• Prepare and present management reports on sales performance and productivity to inform strategic decisions