Cafe Operations Supervisor - Menu, Staff & Guest Care

STEEL ALLY RESOURCES PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

STEEL ALLY RESOURCES PTE. LTD. invites a Hospitality Operations Supervisor in Singapore to oversee daily kitchen and service activities, create menus, manage cooking staff, and ensure compliance with service standards.

You will monitor inventories, lead team morale and annual appraisals, and coordinate payroll-related submissions to HR, while ensuring guest satisfaction and smooth operations.

Responsibilities

• Maintaining knowledge and ensuring compliance with departmental policies and standard service procedures.
• Supervising efficient upkeep of tools through proper usage of equipment and devices.
• Analyzing all guest requirements and preparing plans to resolve customer care related issues and satisfy guests.
• Creating menus.
• Overseeing food and beverage inventories.
• Managing cooking staff.
• Monitoring employee morale and conducting annual appraisals.
• Overseeing collection and submissions of payroll related items and leave forms to the Human Resources.

Job description

STEEL ALLY RESOURCES PTE. LTD. invites a Hospitality Operations Supervisor in Singapore to oversee daily kitchen and service activities, create menus, manage cooking staff, and ensure compliance with service standards.

You will monitor inventories, lead team morale and annual appraisals, and coordinate payroll-related submissions to HR, while ensuring guest satisfaction and smooth operations.