Restaurant Operations Supervisor

SINGAPORE HISERIES PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SINGAPORE HISERIES PTE. LTD. is seeking a proactive Operations Supervisor to support daily restaurant operations across front-of-house and back-of-house roles in Singapore.

You will work closely with the Outlet Manager and Operations Team to uphold service standards, quality, and efficiency. Responsibilities include staff scheduling, supervising crew, handling customer inquiries and complaints, monitoring costs and inventory, and assisting with promotions and new product launches.

Qualifications

• Proficiency in both English and Chinese required.
• Experience in front-of-house and back-of-house operations.
• Strong customer service and problem-solving skills.

Responsibilities

• Support daily restaurant operations across front-of-house and back-of-house duties.
• Assist with staff scheduling and supervision of crew during shifts.
• Handle customer inquiries, feedback, and service recovery to ensure satisfaction.
• Monitor outlet costs, wastage, and other operating expenses to maintain targets.
• Assist with inventory management, stock ordering, and stocktaking.

Skills

Staff supervision

Customer service

Bilingual English/Chinese

Inventory management

Cashiering

Food safety

Job description

SINGAPORE HISERIES PTE. LTD. is seeking a proactive Operations Supervisor to support daily restaurant operations across front-of-house and back-of-house roles in Singapore.

You will work closely with the Outlet Manager and Operations Team to uphold service standards, quality, and efficiency. Responsibilities include staff scheduling, supervising crew, handling customer inquiries and complaints, monitoring costs and inventory, and assisting with promotions and new product launches.