Cafe Operations Lead — Career Growth & Service Excellence

kenzen central pte. ltd.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Benefits offered by this job

Staff meals

Employee benefits

Job summary

kenzen central pte. ltd. in Singapore is seeking a Café Manager to oversee daily cafe operations, lead a team, and ensure outstanding service and quality.

The role requires strong leadership, guest focus, and the ability to manage schedules, stock, and health and safety standards while driving sales.

Join a dynamic team in a fast-paced environment with opportunities for growth and staff meals included.

Qualifications

• Previous experience in café, restaurant, or hospitality management.
• Strong leadership and communication skills.
• Excellent customer service and problem-solving abilities.
• Ability to work under pressure and manage multiple tasks.
• Good organizational and time management skills.

Responsibilities

• Oversee the day-to-day operations of the café.
• Lead, train, and motivate café staff to deliver excellent customer service.
• Ensure high standards of food quality, cleanliness, and hygiene.
• Manage staff scheduling, attendance, and performance.
• Monitor inventory, order supplies, and control stock levels.
• Handle customer inquiries, feedback, and resolve complaints professionally.
• Monitor sales, manage cash handling, and prepare daily reports.
• Ensure compliance with health, safety, and food safety regulations.
• Work towards achieving sales targets and improving profitability.

Skills

Leadership

Communication

Customer service

Problem solving

Organizational skills

Time management

Flexibility

Job description

kenzen central pte. ltd. in Singapore is seeking a Café Manager to oversee daily cafe operations, lead a team, and ensure outstanding service and quality.

The role requires strong leadership, guest focus, and the ability to manage schedules, stock, and health and safety standards while driving sales.

Join a dynamic team in a fast-paced environment with opportunities for growth and staff meals included.