Café Operations & Guest Experience Leader

PPP Coffee; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PPP Coffee is seeking an Outlet Manager in Singapore to lead daily operations, ensuring service excellence and upholding brand standards across all guest touchpoints. You will drive team development, recruitment, scheduling, training, and cultivate a high-performance culture in a fast-paced F&B environment.

You will own the outlet’s P&L, manage inventory and supplier coordination, and ensure compliance with food safety and brand campaigns while delivering an exceptional guest experience at every

Qualifications

• Experience in managing an F&B outlet or hospitality team.
• Strong leadership and communication skills.
• Solid understanding of food safety and hygiene practices.
• Proficiency in POS systems and basic software.

Responsibilities

• Oversee day-to-day outlet operations for consistency and service excellence.
• Ensure compliance with food safety, hygiene, and health regulations.
• Lead recruitment, scheduling, coaching, and performance development.
• Manage outlet P&L, inventory, supplier coordination, and cost controls.

Skills

Leadership

Operations management

Customer service

Communication

Problem-solving

Cost control

Tools

POS systems

Operational software

Job description

PPP Coffee is seeking an Outlet Manager in Singapore to lead daily operations, ensuring service excellence and upholding brand standards across all guest touchpoints. You will drive team development, recruitment, scheduling, training, and cultivate a high-performance culture in a fast-paced F&B environment.

You will own the outlet’s P&L, manage inventory and supplier coordination, and ensure compliance with food safety and brand campaigns while delivering an exceptional guest experience at every