Business Operations Transformation Specialist - Monee Credit

Monee; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Monee seeks a strategy and transformation professional to lead LATAM initiatives, driving growth, operational excellence, and scalability across markets. You will partner with Operations, Product, Risk, Compliance, and Business Development to solve complex challenges, identify growth opportunities, and implement scalable processes that improve customer experience and efficiency.

This role requires 2+ years in management consulting or strategy, strong analytical skills, and the ability to

Qualifications

• Strong analytical and structured problem-solving skills.
• Comfortable working with data to generate insights and support decision-making.
• Proven ability to manage multiple stakeholders and collaborate across functions and markets.
• Experience leading cross-functional projects, process improvement initiatives, or business transformation programs.
• Entrepreneurial mindset with ownership; thrives in fast-paced environments.
• Exposure to growth, operations, product, or market expansion initiatives is advantageous.

Responsibilities

• Lead strategic and transformation initiatives across LATAM region, driving business growth, operational excellence, and organizational scalability.
• Partner with regional stakeholders across Operations, Product, Risk, Compliance, and Business Development to solve complex business challenges and deliver impactful solutions.
• Identify growth opportunities, operational inefficiencies, and process improvement areas through data analysis, market insights, and stakeholder engagement.
• Drive cross-functional projects from problem identification and business case development through execution, implementation, and performance tracking.
• Design and implement scalable processes, operating models, and business solutions to enhance customer experience and operational efficiency.
• Act as a strategic partner to business leaders, helping shape priorities and execute key initiatives across the LATAM markets.

Education

Bachelor's degree in Business, Economics, Engineering, Finance, or a related discipline

Job description

Job Description

• Lead strategic and transformation initiatives across LATAM region, driving business growth, operational excellence, and organizational scalability.
• Partner closely with regional stakeholders across Operations, Product, Risk, Compliance, and Business Development to solve complex business challenges and deliver impactful solutions.
• Identify growth opportunities, operational inefficiencies, and process improvement areas through data analysis, market insights, and stakeholder engagement.
• Drive cross-functional projects from problem identification and business case development through execution, implementation, and performance tracking.
• Design and implement scalable processes, operating models, and business solutions to enhance customer experience and operational efficiency.
• Act as a strategic partner to business leaders, helping shape priorities and execute key initiatives across the LATAM markets.

Job Description

• Lead strategic and transformation initiatives across LATAM region, driving business growth, operational excellence, and organizational scalability.
• Partner closely with regional stakeholders across Operations, Product, Risk, Compliance, and Business Development to solve complex business challenges and deliver impactful solutions.
• Identify growth opportunities, operational inefficiencies, and process improvement areas through data analysis, market insights, and stakeholder engagement.
• Drive cross-functional projects from problem identification and business case development through execution, implementation, and performance tracking.
• Design and implement scalable processes, operating models, and business solutions to enhance customer experience and operational efficiency.
• Act as a strategic partner to business leaders, helping shape priorities and execute key initiatives across the LATAM markets.

Requirements

• Bachelor's degree in Business, Economics, Engineering, Finance, or a related discipline.
• 2+ years of experience in management consulting, strategy, business operations, project management, fintech, banking, or technology-driven businesses.
• Strong analytical and structured problem-solving skills, with the ability to break down complex challenges into actionable solutions.
• Comfortable working with data to generate insights, support decision-making, and drive business outcomes.
• Proven ability to manage multiple stakeholders and collaborate effectively across functions and markets.
• Experience leading cross-functional projects, process improvement initiatives, or business transformation programs is highly preferred.
• Entrepreneurial mindset with a strong sense of ownership; thrives in fast-paced, dynamic environments and enjoys building new processes and capabilities from the ground up.
• Exposure to growth, operations, product, or market expansion initiatives will be an advantage.