Business Testing & Release Delivery Lead

Singtel Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singtel Group in Singapore is seeking an Associate, Business Testing & Release Management to lead end-to-end testing across projects, releases, BAU changes and production support, ensuring readiness for critical customer journeys.

You will govern test processes across local and MCC teams, oversee UAT, functional and end-to-end validation, manage defects, and coach testers to improve discipline and delivery quality aligned to business priorities.

Qualifications

• 3+ years of digital testing and release validation experience.
• Experience in telecom or digital commerce preferred.
• Strong stakeholder management and communication skills.
• Knowledge of end-to-end validation across web and mobile apps.

Responsibilities

• Lead end-to-end business testing delivery across projects, releases, BAU changes and production support tracks.
• Drive structured test governance across local and MCC teams, including scope partitioning, execution cadence, readiness checkpoints, progress tracking and issue escalation.
• Oversee functional, sanity, UAT, BRT and end-to-end validation across web and app journeys, with clear readiness criteria and evidence standards.
• Govern defect triage, retest coordination, closure quality and evidence-based sign-off discipline to improve closure confidence and reduce rework.
• Provide decision-quality test status, risk narratives and readiness views to PO, PM, IT, Ops and business stakeholders, with early escalation of blockers and mitigation actions.
• Coach testers on execution discipline, evidence standards and defect writing quality to improve consistency, predictability and overall delivery quality.

Skills

Digital testing

UAT

Business testing

Release validation

Stakeholder management

Test governance

End-to-end validation

Communication skills

Education

Bachelor's degree in Business or IT

Job description

Singtel Group in Singapore is seeking an Associate, Business Testing & Release Management to lead end-to-end testing across projects, releases, BAU changes and production support, ensuring readiness for critical customer journeys.

You will govern test processes across local and MCC teams, oversee UAT, functional and end-to-end validation, manage defects, and coach testers to improve discipline and delivery quality aligned to business priorities.