Enterprise Testing & Quality Engineering Leader

StarHub; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

StarHub is seeking a senior leader to define and institutionalise enterprise-wide testing strategy, governance, and quality engineering practices, ensuring corporate systems are resilient, secure, scalable, and production-ready.

You will build a Testing Centre of Excellence, drive automation-first culture, align with BTS transformation goals, and provide executive-level visibility on quality health and release readiness across programmes and vendors.

Qualifications

• 12-18 years of experience in software testing, quality engineering, or service management with leadership responsibility.
• Proven track record of defining and leading enterprise testing strategies in large-scale environments.
• Strong experience driving test automation, continuous testing, and DevOps quality practices.

Responsibilities

• Define, implement, and continuously enhance the enterprise-wide testing strategy, governance model, and quality standards.
• Lead centralised test governance and operating model, ensuring consistency across programmes, platforms, and vendors.
• Establish and track enterprise quality KPIs (e.g., defect leakage, automation coverage, release readiness, system reliability).
• Provide executive-level visibility on quality health, risks, and release readiness across BTS initiatives.
• Oversee end-to-end testing lifecycle including planning, design, execution, and production validation across multiple programmes.
• Ensure comprehensive functional and non-functional testing coverage (performance, resilience, security, usability, scalability).
• Enforce quality gates and release governance to ensure all deployments meet enterprise standards.
• Drive large-scale adoption of test automation and continuous testing integrated into CI/CD pipelines.
• Lead strategy and standardisation of testing tools, frameworks, and platforms across BTS.
• Champion shift-left and shift-right testing practices, embedding quality early and continuously across the lifecycle.
• Partner with senior stakeholders to align on quality outcomes and delivery priorities.
• Provide leadership oversight of QA vendors, ensuring SLA/KPI adherence, and value realisation.
• Integrate testing with Service Management processes to ensure seamless transition from delivery to operations.
• Lead enterprise-level defect management, root cause analysis, and continuous improvement initiatives.
• Develop and grow internal testing capabilities, including talent development within the TCoE.

Skills

Leadership

Quality engineering

Automation

DevOps

ITIL

Job description

StarHub is seeking a senior leader to define and institutionalise enterprise-wide testing strategy, governance, and quality engineering practices, ensuring corporate systems are resilient, secure, scalable, and production-ready.

You will build a Testing Centre of Excellence, drive automation-first culture, align with BTS transformation goals, and provide executive-level visibility on quality health and release readiness across programmes and vendors.