Business Support & Process Optimization Admin

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

MORGAN MCKINLEY PTE. LTD. in Singapore is seeking an administrative/project-support professional to manage mailboxes, report on NB/Endorsements/Refunds, and assist the Sales team with afersales inquiries.

You will gather feedback from Producers, help optimize processes, and participate in basic testing of new system updates, while contributing to efficient daily operations and customer service excellence.

Qualifications

• 1 year of experience in administrative or project management.
• Insurance industry experience is a strong advantage.
• Proficiency in Excel and Word is required.

Responsibilities

• Mailbox management and issue resolution for tracking rejection cases.
• Review daily NB, Endorsements, and Refunds reports for accuracy.
• Provide email-based support to Sales team for aftersales and collection requests.
• Consolidate feedback from Producers on FWB products and systems.
• Identify bottlenecks and help streamline workflows to improve user experience.
• Support system updates by basic testing and reporting bugs.

Skills

Written communication

Attention to detail

Self-motivated learner

Tools

Excel

Word

MS Office Suite

Job description

MORGAN MCKINLEY PTE. LTD. in Singapore is seeking an administrative/project-support professional to manage mailboxes, report on NB/Endorsements/Refunds, and assist the Sales team with afersales inquiries.

You will gather feedback from Producers, help optimize processes, and participate in basic testing of new system updates, while contributing to efficient daily operations and customer service excellence.