Business Support Executive

StarHub Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

StarHub Ltd in Singapore is seeking an experienced Executive Assistant to the Head of Department, responsible for executive briefings, communications, and strategic meeting preparation. You will drive strategic initiatives, manage onboarding/offboarding, asset and procurement workflows via SAP Ariba, and coordinate regional events with cross-border teams.

The role requires strong organisational skills, discretion, and proficiency in Microsoft Office 365 and related tools to support leadership

Qualifications

• Bachelor’s degree or Advanced Diploma in Business Administration or related field.

Responsibilities

• Prepare meeting materials, decks, dashboards, and briefing packs for strategic executive meetings.

Skills

Executive support

Stakeholder liaison

Project coordination

Communication

Education

Bachelor’s Degree or Advanced Diploma in Business Administration, Management, or related discipline

Tools

SAP Ariba

Calendar management tools

Asset management platforms

Microsoft Office 365

Job description

Key Responsibilities

1. Executive & Strategic Assistance to HOD

• Executive Briefings & Materials:Prepare, compile, and format meeting materials, decks, reporting dashboards, and briefing packs prior to strategic executive meetings.
• Communications & Stakeholder Liaison:Draft, review, and handle internal and external correspondence on behalf of the HOD; serve as a professional gatekeeper and trusted point of contact for internal leadership and external partners.
• Strategic Tracking & Action Follow-Up:Attend leadership meetings with or on behalf of the HOD, capture actionable insights, and hold cross-functional team members accountable to commitment timelines and key performance indicators (KPIs).

2. Strategic Initiatives & Project Support

• Assist the HOD in executing strategic workplace initiatives, workflow automation projects (e.g., onboarding digitization), and continuous improvement programs (WITS).
• Act as a lead change agent during enterprise system migrations, tool rollouts, and policy changes across supported teams.

3. Employee Lifecycle & Operations

• Manage end-to-end onboarding/offboarding operational workflows, including hardware provisioning, access privileges, and system deactivations.
• Audit and continuously optimize operational workflows to eliminate administrative bottlenecks and elevate the overall employee experience.

4. Asset Management & Procurement

• Maintain and audit the department’s hardware and software inventory list to ensure complete data accuracy and compliance.
• Oversee asset lifecycle management, end-of-life disposal, Net Book Value (NBV) reviews, and coordination with IS/IT security teams.
• Execute procurement requests (laptops, supplies, software licenses) via SAP Ariba in strict compliance with corporate governance and budget limits.

5. Department Events & Regional Logistics

• Plan and execute end-to-end logistics for town halls, leadership off-sites, team-building sessions, and corporate celebrations.
• Partner with cross-border stakeholders (e.g., Malaysia counterparts and Marketing teams) to execute major regional events, such as the annual Delivery Kick-off (DKO).
• Oversee general department logistics, including travel itineraries, technical certification tracking, and general administrative requests.

Job Requirements

• Education:Bachelor’s Degree or Advanced Diploma in Business Administration, Management, or a related discipline.
• Experience:3–5 years of progressive experience in an Executive Assistant or Senior Business Support role, directly supporting senior leaders or executive heads.
• Systems & Tools:Proficiency with procurement suites (e.g., SAP Ariba), calendar management tools, and asset management platforms.
• Executive Presence & Discretion:Exceptional professionalism, emotional intelligence, and absolute discretion when handling highly confidential strategic matters.
• Advanced Communication:Strong written and verbal communication skills; adept at writing formal memos, editing executive decks, and communicating across regional teams.
• Organization & Time Management:Outstanding organizational skills with a proven track record of managing competing priorities for senior leadership under tight deadlines.
• Process & Technical Aptitude:Advanced proficiency in Microsoft Office 365 (Outlook, PowerPoint, Excel, Teams); familiar with process optimization methodologies or automation tools.