Business Process Analyst – Travel & Expense (Permanent)
Orchard
Monday to Friday, 9:00am – 6:00pm
Salary: 4800 per month + 13th-month salary
What You’ll Be Doing
Travel & Expense Auditing
- Review employee expense claims, receipts and supporting documents to ensure compliance with company policies.
- Investigate exceptions flagged by automated auditing tools and identify potential risks, irregularities or misuse of company funds.
- Conduct pre-audits of travel and expense claims across the APAC region.
- Manage personal expense recovery and reimbursement processes for employees in China.
- Guide employees on expense policies, procedures and compliance requirements.
Corporate Card Programme
- Manage corporate card applications, terminations, credit limit adjustments and related enquiries.
- Support employees with expense submissions, reimbursements, business travel enquiries and booking issues.
- Coordinate KYC documentation and maintain corporate card programme governance records.
- Monitor overdue balances and follow up on outstanding payments.
- Respond to urgent expense-related matters and resolve queries efficiently.
Process Improvement & Regional Support
- Support the onboarding of newly acquired businesses into established travel and expense processes.
- Work closely with regional stakeholders and global teams to ensure consistent policy implementation.
- Identify opportunities to improve operational efficiency and streamline existing workflows.