Business Operations Executive (Projects & Analytics) @ Tengah ~

PERSOL; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

PERSOL is seeking a proactive project administrator in Singapore to provide administrative and project support across billing, reporting, and governance. You will work with cross-functional teams to ensure timely delivery and drive continuous improvement.

You will analyse data, build dashboards with tools like Power BI, and help manage SOPs while balancing hands-on execution with team supervision in a small, collaborative environment.

Qualifications

• 3–6 years of relevant experience in project support and governance.
• Proficient in dashboards and digital tools to support operations.
• Strong leadership, analytical, and problem-solving skills.
• Proactive with strong ownership in a small team.

Responsibilities

• Manage project support activities and key milestones.
• Monitor project financials and related processes.
• Manage billing and payment collection.
• Develop and maintain SOPs that support the business.
• Create reports and dashboards for management updates.
• Analyze trends to spot issues, opportunities, and improvement areas.
• Support the management team with project coordination and day-to-day tasks.
• Work with internal and cross-functional teams to ensure deliverables are aligned and on schedule.

Skills

Leadership

Analytical thinking

Problem solving

Communication

Detail orientation

Multitasking

Ownership

Collaboration

Integrity

Curiosity

Tools

MS Excel

MS PowerPoint

Power BI

CRM systems

Job description

About the role

We're looking for a proactive, detail-oriented team player who enjoys keeping things running smoothly behind the scenes. In this role, you'll provide administrative and project support to the team — helping ensure billing, reporting, and governance work seamlessly across the organization. You'll work closely with cross-functional teams, using data to support informed decision-making while balancing hands-on execution, team supervision, and continuous improvement.

Key responsibilities

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app
• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas
• Support the management team with project coordination and day-to-day tasks
• Work with internal and cross-functional teams to ensure deliverables are aligned and on schedule
• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business

About you

• 3 to 6 years of experience in relevant scope of work
• Good IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations
• Good leadership and influencing skills, with ability to support the reporting line in drive change across diverse team
• Good analytical, problem-solving and critical thinking skills
• Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)
• Detail oriented and comfortable juggling multiple tasks
• Curious, analytical, and eager to learn
• Proactive and confident taking ownership in a small team
• Collaborative, communicative, and reliable
• Strong sense of integrity and accountability

About us

Leading Utilities Group company