Business Development Representative - B2B Telemarketing

Great East Forex; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Great East Forex is seeking a proactive Sales Associate to support telemarketing goals and set appointments for our Business Development team in Singapore. You will build relationships with new clients, identify market trends and continuously improve sales techniques in collaboration with the company team.

The role emphasizes 70% outbound calls and 30% client engagement, requiring bilingual English and Mandarin skills and strong follow-up to nurture opportunities and close transactions.

Qualifications

• Excellent communication skills required.
• Fluent English and Mandarin to liaise with Mandarin-speaking associates.
• Basic numerical ability for sales orders in forex transactions.
• Proficiency with Microsoft Excel, Word and Outlook.
• Able to work independently and in a team with timely follow-up.
• CRM software knowledge is a plus.
• O Level qualification minimum.

Responsibilities

• Support telemarketing goals with strategy manager.
• Set appointments for Business Development Managers.
• Build and maintain relationships with new clients.
• Identify potential clients and industry trends.
• Improve sales techniques with company team.
• 70% of the role will focus on outbound sales calls and appointment setting, while the remaining 30% will involve client engagement, relationship management, and follow-up.

Skills

Communication skills

Bilingual English & Mandarin

Basic math for orders

Teamwork

CRM knowledge

Education

O Level

Tools

Microsoft Excel

Microsoft Word

Outlook

CRM software

Job description

Responsibilities

• Work with the strategy manager to achieve telemarketing goals.
• Set appointment with new clients for our Business Development Managers to attend.
• Build and maintain close relationships with new clients.
• Identify potential clients and industry trends.
• Continuously improve sales techniques and strategies through ongoing development with the company team.
• 70% of the role will focus on outbound sales calls and appointment setting, while the remaining 30% will involve client engagement, relationship management, and follow-up.

Requirements

• Good communication skills.
• Bilingual proficiency in English and Mandarin to liaise with Mandarin-speaking associates.
• Basic mathematical skills for taking sales orders particularly in the context of handling forex transactions.
• Familiar with Microsoft Excel, Word and Outlook.
• Ability to work both independently and collaboratively, with a keen sense of timely follow-up on existing customers and projects.
• Knowledge of CRM software a bonus.
• Min. O Level.