Business Development & Quality Control

BA MAINTENANCE PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

BA MAINTENANCE PTE. LTD.

in Singapore is seeking a proactive Business Development, and QC Specialist to drive corporate growth through prospecting, closing commercial cleaning contracts, and conducting regular on-site quality audits. You will bridge promise and performance, coordinate with cleaning teams, ensure safety compliance, and act as the client liaison for feedback and contract renewals, with travel between worksites.

Qualifications

• 2+ years in service sales, industrial facility services, or property management.
• Familiarity with commercial cleaning industry or industrial facility maintenance is a strong asset.
• Must be able to travel between various worksites.

Responsibilities

• Corporate Prospecting: identify and connect with corporate decision-makers.
• On-Site Assessments: visit prospective worksites to assess cleaning needs.
• Bidding & Proposals: draft and present comprehensive proposals with scopes and pricing.
• Account Retention: manage contract renewals and upsell value-add services.
• Routine Site Audits: conduct site walk-throughs to verify finished work matches contract terms.
• Industrial Safety Compliance: ensure service delivery meets safety standards and PPE Rules.
• Client Liaison: gather feedback and address quality concerns for clients.
• Deficiency Reporting: document findings and report to operations management.

Skills

Meticulous Eye

B2B Relationship Building

Self-Motivated

B2B Negotiation

Technical Savvy

Flexibility

Mobility

Tools

TMS tools

Cleaning inspection software

Job description

We are seeking a proactive Business Development, and QC Specialist to drive our corporate growth and uphold our reputation for flawless service delivery. In this role, you will prospect and close commercial cleaning contracts and conduct regular on-site quality audits. You will act as the bridge between promise and performance, ensuring our cleaning team deliver the required standard of excellence.

Commercial & Industrial Sales

• Corporate Prospecting: Identify and connect with corporate decision-makers, including Facility Managers, complex Managers, and Property Managers.
• On-Site Assessments: Visit prospective worksites, and commercial spaces to assess cleaning needs and requirements.
• Bidding & Proposals: Draft and present comprehensive commercial cleaning proposals, outlining custom scopes of work and competitive pricing structures.
• Account Retention: Serve as a point of contact for clients, handling contract renewals and introducing value add services.

Quality Control (QC) & Client Assurance

• Routine Site Audits: Conduct scheduled and unannounced site walk throughs to verify that the completed cleaning work matches the agreed contract terms.
• Industrial Safety Compliance: Ensure all service delivery complies with company standards and industry regulations (including chemical safety protocols and PPE requirements).
• Client Liaison: Proactively gather client feedback and handle any quality-related concerns, acting as the client's internal advocate.
• Deficiency Reporting: Document on-site findings and report cleaning deficiencies directly to operations management, who will handle staff corrections.

Skills & Qualifications

Experience & Background

• Experience: 2+ years of experience in service sales, industrial facility services, or property management.
• Industry Knowledge: Familiarity with the commercial cleaning industry or industrial facility maintenance is a strong asset.
• Mobility: Must be able to travel between various worksites.

Skills & Competencies

• Meticulous Eye: Exceptional attention to detail, specifically in identifying cleanliness, hygiene, and organizational standards.
• B2B Relationship Building: Strong interpersonal skills with the ability to confidently present to corporate executives and Facility Managers.
• Self-Motivated: Highly organized and capable of balancing independent sales prospecting with field quality checks without day-to-day oversight.
• B2B Negotiation: Proven ability to build trust with clients and Management representatives and handle pricing objections.
• Technical Savvy: Comfort using TMS tools and cleaning inspection software/apps.
• Flexibility: Willingness to occasionally audit sites during non-business hours (evenings/weekends) when cleaning shifts typically occur.