CLEANING SERVICES MANAGER

UNIVERSAL EAGLES HOSPITALITY PTE. LTD.; Singapore; On-site; SGD 29,000 - 47,000; Full time

Job summary

UNIVERSAL EAGLES HOSPITALITY PTE. LTD. in Singapore is seeking a Cleaning Supervisor/Operations Manager to oversee daily cleaning across multiple sites. You will lead a team, manage scheduling and training, and ensure service quality and client satisfaction.

The role requires strong leadership, excellent communication, and a solid grasp of health and safety standards. You will monitor supplies, report on performance, and respond quickly to urgent requests while upholding company policies.

Qualifications

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role.
• Strong leadership and team management skills.
• Excellent organizational and communication abilities.
• Ability to multitask and work well under pressure.
• Knowledge of cleaning products, techniques, and health/safety standards.
• Basic computer skills (MS Office, scheduling tools, etc.)

Responsibilities

• Plan, coordinate, and supervise daily cleaning operations across sites.
• Lead cleaning staff, including scheduling, training, and evaluations.
• Inspect quality and ensure health and safety compliance.
• Liaise with clients to understand requirements and resolve concerns.
• Monitor inventory and place orders for supplies/equipment.
• Handle staffing needs including hiring and onboarding.
• Prepare reports on performance, incidents, and productivity.
• Enforce company policies and safety protocols.
• Respond promptly to emergency cleaning or urgent client requests.

Skills

Leadership

Team management

Communication

Organizational skills

Multitasking

Health & safety

Tools

MS Office

Job description

Key Responsibilities:

• Plan, coordinate, and supervise daily cleaning operations across assigned sites
• Manage and lead a team of cleaning staffs, including scheduling, training, and performance evaluation
• Conduct regular inspections to ensure quality standards and compliance with health and safety regulations
• Liaise with clients to understand requirements, address concerns, and ensure service satisfaction
• Monitor inventory of cleaning supplies and equipment, placing orders when necessary
• Handle staffing requirements including hiring, onboarding, and resolving disciplinary matters
• Prepare reports on cleaning performance, incidents, and staff productivity
• Ensure adherence to company policies, procedures, and safety protocols
• Respond promptly to emergency cleaning situations or urgent client requests

Requirements:

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role
• Strong leadership and team management skills
• Excellent organizational and communication abilities
• Ability to multitask and work well under pressure
• Knowledge of cleaning products, techniques, and health/safety standards
• Basic computer skills (MS Office, scheduling tools, etc.)