Position Title: Business Development Manager
Employment Type: Full-Time
Key Responsibilities
Business Development
- Identify and pursue new business opportunities within target markets.
- Build relationships with key decision-makers through networking, referrals, industry events, and direct outreach.
- Research customer needs, market trends, and competitor activity to support business growth.
- Assess opportunities based on customer requirements, commercial viability, and delivery capability.
- Develop and implement account plans to secure new business.
Client Relationship Management
- Grow and maintain relationships with existing customers.
- Identify opportunities to expand services, renew contracts, and support long-term partnerships.
- Understand customer priorities and provide solutions that add value.
- Monitor customer feedback and work with internal teams to ensure a positive customer experience.
- Drive follow-up actions on proposals, quotations, and business opportunities.
- Lead the preparation of proposals, tenders, quotations, and customer presentations.
- Coordinate input from technical, operational, and commercial teams.
- Ensure submissions are accurate, competitive, and aligned with customer requirements.
- Support site visits, bid clarifications, and presentation activities throughout the sales process.
- Work with stakeholders to develop pricing, commercial terms, and delivery plans.
Sales Conversion & Opportunity Management
- Manage opportunities from initial enquiry through to contract award.
- Conduct commercial discussions and negotiations within approved guidelines.
- Maintain accurate sales pipeline records and forecasts.
- Analyse win/loss outcomes and identify opportunities for improvement.
- Support a smooth handover of secured projects to delivery teams.
Reporting & Performance
- Track and report on pipeline activity, sales performance, forecasts, and conversion rates.
- Provide regular updates on key opportunities, risks, and market insights.
- Contribute to the development of sales materials, case studies, and best-practice content.
Key Requirements
- Degree, diploma, or equivalent experience in Business, Engineering, or a related field.
- Proven experience in business development, technical sales, account management, or a similar commercial role.
- Strong track record of winning new business and growing customer accounts.
- Experience managing proposals, tenders, and complex sales opportunities.
- Excellent communication, presentation, relationship-building, and negotiation skills.
- Strong organisational skills with the ability to manage multiple opportunities simultaneously.
- Proficiency in Microsoft Office and CRM or sales management systems.
- Experience in facilities, engineering, maintenance, technical services, or related sectors is advantageous.
Contact: Theodora Po (Lic. No R22107740 / EA No. 16S8194)