Business Associate (Clinic Admin / Front Desk) - Entry Level

DENTALPLUS CLINIC PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Benefits offered by this job

CPF

Paid leave

Outpatient insurance

Job summary

Dentalplus Clinic Pte. Ltd. is seeking a front desk trainee for an office-based role across three clinics in Singapore.

You’ll manage the appointment book, process payments, and handle CHAS, Medisave and insurance claims with full training provided. Five-day work week with rotating shifts including at least one weekend day; no night shifts. Start as Trainee to Business Associate in 3–6 months; promotion at 2–3 years with course sponsorship.

Qualifications

• A local diploma or degree in any discipline.
• Good written and spoken communication; organised and detail-oriented.
• Basic computer literacy.
• Full training provided.

Responsibilities

• Coordinate appointments and the daily schedule
• Process payments and handle cash and card transactions accurately
• Submit and track dental claims (CHAS, Medisave, insurance)
• Maintain records and manage supplies

Skills

Communication

Organised

Computer literacy

Education

Diploma or degree in any discipline

Job description

This is an office-based job with people contact. You run the appointment book, take payments, and handle CHAS, Medisave and insurance claims for a three-clinic dental group. Full training, no experience required.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you�ll do

• Coordinate appointments and the daily schedule
• Process payments and handle cash and card transactions accurately
• Submit and track dental claims (CHAS, Medisave, insurance)
• Maintain records and manage supplies

What you�ll learn

• Claims submission and tracking across three payment systems
• Patient records, data accuracy and end-of-day settlement
• How a multi-site clinic schedule actually holds together

Your first month, and where it leads

One month of structured induction with a written manual and training checklist; mentored by Ops and senior front desk staff

Trainee to Business Associate: 3 to 6 months. Higher pay grade at about a year. Senior Business Associate at 2 to 3 years.

Course and certification sponsorship for trainees, and again on promotion

What we�re looking for

• A local diploma or degree in any discipline
• Good written and spoken communication; organised and detail-oriented
• Basic computer literacy
• Full training provided

Pay and benefits

• $2,500 - $3,000 per month
• CPF, paid leave, outpatient insurance, Reward Leave and incentives

About us

Clinician-led, not investor-owned

Three clinics, operating since 2005