Business Analyst/System Analyst

WSH Experts Pte Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

WSH Experts Pte Ltd in Clementi, Singapore, is seeking a Business Analyst to evaluate IT systems and implement improvements that boost efficiency and productivity. The role acts as a bridge between business needs and technology solutions, with responsibilities spanning requirements gathering, system design, and cross-functional collaboration.

The ideal candidate has a BA/BS in a related field and 4-5 years of experience in system analysis or consulting, plus strong SQL skills and familiarity

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 4-5 years of experience as a System Analyst or similar IT role.
• Strong technical understanding of IT applications (SQL, system design/integration).
• Good understanding of IT service request management.

Responsibilities

• Analyze current IT systems and business models to identify areas for improvement.
• Gather and document user and system requirements through consultations, interviews, and observations.
• Develop functional specifications and system design documents.
• Collaborate with software developers, project managers, and stakeholders to implement and integrate systems.
• Conduct system testing and validation to ensure solutions meet business goals.
• Provide technical support and training to users.
• Monitor system performance and troubleshoot issues post-implementation.
• Stay up to date with emerging technologies and propose innovative IT solutions.

Skills

Stakeholder engagement

Requirement gathering

System analysis

IT project activities

SQL

Education

Bachelor’s degree in Computer Science or Information Systems

Tools

Oracle SQL

PL/SQL

Job description

Job Description

Position: Business Analyst

Duration:1 Year (Renewable Yearly)

Location- Clementi

Working Hours: 8:30 AM – 6:00 PM

Job Summary

A System Analyst/Business Analyst evaluates and improves an organization’s IT systems by analyzing business requirements, identifying system and software needs, and implementing solutions to enhance efficiency and productivity. The role bridges the gap between business needs and technology solutions.

Key Responsibilities

• Analyze current IT systems and business models to identify areas for improvement.
• Gather and document user and system requirements through consultations, interviews, and observations.
• Develop functional specifications and system design documents.
• Collaborate with software developers, project managers, and stakeholders to implement and integrate systems.
• Conduct system testing and validation to ensure solutions meet business goals.
• Provide technical support and training to users.
• Monitor system performance and troubleshoot issues post-implementation.
• Stay up to date with emerging technologies and propose innovative IT solutions

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum 4-5 years of experience as a System analyst/Application Consultant or in a similar IT role.
• Strong technical understanding of IT applications (SQL, system design/integration, IT project related activities, etc).
• Strong understanding of IT service request management.
• Proactive and independent in engaging stakeholders to achieve results.
• Ability to work under tight project deadlines.
• Good technical skills (Oracle SQL, PL/SQL)