Business Analyst (Remittance)

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. is seeking a skilled Business Analyst to support Remittance Operations, driving improvements and documenting requirements.

You will collaborate with IT, vendors and HQ, coordinate UAT, and help enhance KYC and banking processes, with a focus on automation.

Qualifications

• 3+ years of remittance operations experience in banking.
• 3+ years in business analysis, process improvement or transformation projects in banking.
• Strong knowledge of remittance and KYC operations.
• Proficient in process mapping and documenting business requirements.
• Excellent stakeholder management and communication skills.
• Exposure to automation or digital transformation initiatives is advantageous.

Responsibilities

• Drive process improvement initiatives across Remittance Operations.
• Analyse existing workflows and develop As-Is / To-Be process flows to improve operational efficiency.
• Gather and document business requirements for automation and system enhancements.
• Collaborate with business users, IT, vendors and HQ teams to support solution design and implementation.
• Coordinate UAT, testing and implementation of process improvements.
• Identify opportunities to enhance KYC and banking operational processes.

Skills

Remittance Operations

Business Analysis

Process Improvement

KYC Operations

Process Mapping

Stakeholder Management

Automation/Transformation

Job description

Responsibilities

• Drive process improvement initiatives across Remittance Operations .
• Analyse existing workflows and develop As-Is / To-Be process flows to improve operational efficiency.
• Gather and document business requirements for automation and system enhancements .
• Collaborate with business users, IT, vendors and HQ teams to support solution design and implementation.
• Coordinate UAT, testing and implementation of process improvements.
• Identify opportunities to enhance KYC and banking operational processes .

Requirements

• 3+ years of Remittance Operations experience in banking.
• 3+ years of experience in Business Analysis, process improvement or transformation projects within banking.
• Strong knowledge of remittance and KYC operations .
• Proficient in process mapping and business requirements documentation .
• Strong stakeholder management and communication skills.
• Exposure to automation or digital transformation initiatives is advantageous.