Business Analyst (Remittance)

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JAC Recruitment Pte Ltd in Singapore is seeking a Business Analysis professional to oversee Remittance operations and support related process transformation. The role focuses on process optimization, automation, and continuous improvement across stakeholders in banking and operations.

The candidate should have 3+ years in Remittance operations and in workflow improvement, with strong analytical and communication skills to coordinate with business users, IT teams, and vendors.

Qualifications

• Bachelor's degree preferred in business, finance, banking, information systems, or related discipline.
• Minimum 3 years of Remittance operations experience in banking.
• Minimum 3 years of experience in workflow improvement, business transformation, or process optimization.
• Strong knowledge of remittance processes, regulatory requirements, and controls.

Responsibilities

• Collaborate with project stakeholders to ensure delivery of project objectives.
• Analyze and document current-state remittance workflows and identify improvement opportunities.
• Design and recommend future-state processes to enhance efficiency and leverage automation.
• Work with automation and technology teams on solution design, testing, implementation, and deployment.
• Facilitate communication among business, IT, vendor, and HQ teams to address queries and requirements.
• Prepare and maintain process documentation and project materials.

Skills

Analytical thinking

Problem solving

Documentation

Communication

Stakeholder management

Negotiation

Education

Bachelor's degree in Business/Finance/Info Systems

Job description

COMPANY OVERVIEW

Our client is a leading IT consulting company in Japan, supporting clients’ transformation of management, business, and IT.

We are looking for a Business Analysis to primarily oversee the Remittance function and support the transformation of related operational processes.

The team is focused on enhancing operational efficiency through process optimization, automation, and continuous improvement.

JOB RESPONSIBILITIES

• Collaborate with project stakeholders, including Project Managers, PMO team members, business users across branches, and external vendors, to ensure the successful delivery of project objectives.
• Analyze and document current-state (As-Is) Remittance operational workflows and identify opportunities for improvement.
• Design and recommend future-state (To-Be) processes to enhance efficiency, streamline operations, and leverage automation solutions where appropriate.
• Work closely with automation and technology teams to support solution design, development, testing, implementation, and deployment activities.
• Facilitate communication among business, IT, vendor, and headquarters teams to address project-related queries, issues, and requirements effectively.
• Prepare and maintain process documentation, workflow diagrams, business requirements, and project-related materials.

JOB REQUIREMENTS

• Bachelor's degree in Business, Finance, Banking, Information Systems, or a related discipline is preferred.
• Minimum 3 years of experience in Remittance operations within the banking industry, either as a banking operations office or consultant.
• Minimum 3 years of experience in operational workflow improvement, business transformation, process optimization, or related banking projects.
• Strong knowledge of banking Remittance processes, regulatory requirements, and operational controls.
• Proven analytical and problem-solving skills with the ability to assess and improve business processes.
• Strong documentation skills, including process mapping and workflow documentation.
• Excellent communication, stakeholder management, and negotiation skills, with the ability to work effectively with business users, IT teams, external vendors, and regional/headquarters stakeholders.
• Experience working with automation initiatives and process improvement methodologies will be an advantage.

Working Location:Singapore