Business Analyst (Remittance)

JAC RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

JAC Recruitment Pte. Ltd. is assisting a leading IT consulting company in Japan to hire a Business Analyst who will oversee Remittance operations and support transformation of related processes. The role focuses on process optimization, automation, and collaboration with stakeholders across regions.

You will map As-Is workflows, design To-Be processes, and work with IT, vendors, and headquarters to deliver improvements, documentation, and deployment support within a banking environment.

Qualifications

• Bachelor's degree in Business, Finance, Banking, Information Systems, or related discipline.
• Minimum 3 years of Remittance operations experience in banking or as a consultant.
• Minimum 3 years of experience in workflow improvement, business transformation, or banking projects.
• Strong knowledge of Remittance processes, regulatory requirements, and operational controls.
• Proven analytical and problem-solving skills to assess and improve business processes.
• Strong documentation and process-mapping abilities.
• Excellent communication and stakeholder management with cross-functional teams.
• Experience with automation initiatives is a plus.

Responsibilities

• Collaborate with Project Managers, PMO, business users across branches, and vendors to ensure successful delivery of project objectives.
• Analyze and document current-state (As-Is) Remittance workflows and identify opportunities for improvement.
• Design and recommend future-state (To-Be) processes to enhance efficiency and leverage automation solutions where appropriate.
• Work closely with automation and technology teams to support solution design, development, testing, implementation, and deployment activities.
• Facilitate communication among business, IT, vendor, and headquarters teams to address project-related queries, issues, and requirements effectively.
• Prepare and maintain process documentation, workflow diagrams, business requirements, and project-related materials.

Skills

Remittance knowledge

Stakeholder management

Process mapping

Analytical thinking

Documentation

Regulatory knowledge

Communication skills

Automation experience

Education

Bachelor's degree in Business/Finance/IS

Tools

BPMN

MS Office

Data analysis tools

Job description

COMPANY OVERVIEW

Our client is a leading IT consulting company in Japan, supporting clients' transformation of management, business, and IT.

We are looking for a Business Analysis to primarily oversee the Remittance function and support the transformation of related operational processes.

The team is focused on enhancing operational efficiency through process optimization, automation, and continuous improvement.

JOB RESPONSIBILITIES

• Collaborate with project stakeholders, including Project Managers, PMO team members, business users across branches, and external vendors, to ensure the successful delivery of project objectives.

• Analyze and document current-state (As-Is) Remittance operational workflows and identify opportunities for improvement.

• Design and recommend future-state (To-Be) processes to enhance efficiency, streamline operations, and leverage automation solutions where appropriate.

• Work closely with automation and technology teams to support solution design, development, testing, implementation, and deployment activities.

• Facilitate communication among business, IT, vendor, and headquarters teams to address project-related queries, issues, and requirements effectively.

• Prepare and maintain process documentation, workflow diagrams, business requirements, and project-related materials.

JOB REQUIREMENTS

• Bachelor's degree in Business, Finance, Banking, Information Systems, or a related discipline is preferred.

• Minimum 3 years of experience in Remittance operations within the banking industry, either as a banking operations office or consultant.

• Minimum 3 years of experience in operational workflow improvement, business transformation, process optimization, or related banking projects.

• Strong knowledge of banking Remittance processes, regulatory requirements, and operational controls.

• Proven analytical and problem-solving skills with the ability to assess and improve business processes.

• Strong documentation skills, including process mapping and workflow documentation.

• Excellent communication, stakeholder management, and negotiation skills, with the ability to work effectively with business users, IT teams, external vendors, and regional/headquarters stakeholders.

• Experience working with automation initiatives and process improvement methodologies will be an advantage.

Working Location:Singapore