Business Analyst (KYC)

JAC RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

JAC RECRUITMENT PTE. LTD. in Singapore seeks an experienced Business Analyst to oversee KYC operations and support the transformation of related processes. You will map current-state workflows, design future-state processes, and work with IT, vendors, and regional teams to deliver improvements.

The role emphasizes process optimization and automation, requiring strong analytical and documentation skills to align stakeholders and drive measurable gains.

Qualifications

• Bachelor’s degree in Business, Finance, Banking, Information Systems or related field.
• Minimum 3 years of experience in KYC operations within the banking industry.
• Minimum 3 years of experience in workflow improvement and banking projects.
• Strong knowledge of KYC regulatory requirements and controls.
• Excellent communication and stakeholder management skills.
• Experience with automation initiatives is a plus.

Responsibilities

• Collaborate with project stakeholders to ensure successful delivery of objectives.
• Analyze and document current-state KYC workflows and identify improvement opportunities.
• Design future-state processes to enhance efficiency and leverage automation.
• Support solution design, development, testing, and deployment with automation/tech teams.
• Facilitate communication among business, IT, vendors, and headquarters teams.
• Prepare and maintain process documentation and project materials.

Skills

KYC processes knowledge

Analytical skills

Stakeholder management

Documentation skills

Communication skills

Education

Bachelor's degree

Job description

COMPANY OVERVIEW

Our client is a leading IT consulting company in Japan, supporting clients’ transformation of management, business, and IT.

We are looking for a Business Analysis to primarily oversee the KYC (Know Your Customer) function and support the transformation of related operational processes.

The team is focused on enhancing operational efficiency through process optimization, automation, and continuous improvement.

JOB RESPONSIBILITIES

• Collaborate with project stakeholders, including Project Managers, PMO team members, business users across branches, and external vendors, to ensure the successful delivery of project objectives.


• Analyze and document current-state (As-Is) KYC operational workflows and identify opportunities for improvement.


• Design and recommend future-state (To-Be) processes to enhance efficiency, streamline operations, and leverage automation solutions where appropriate.


• Work closely with automation and technology teams to support solution design, development, testing, implementation, and deployment activities.


• Facilitate communication among business, IT, vendor, and headquarters teams to address project-related queries, issues, and requirements effectively.


• Prepare and maintain process documentation, workflow diagrams, business requirements, and project-related materials.

JOB REQUIREMENTS

• Bachelor's degree in Business, Finance, Banking, Information Systems, or a related discipline is preferred.


• Minimum 3 years of experience in KYC operations within the banking industry.


• Minimum 3 years of experience in operational workflow improvement, business transformation, process optimization, or related banking projects.


• Strong knowledge of banking KYC processes, regulatory requirements, and operational controls.


• Proven analytical and problem-solving skills with the ability to assess and improve business processes.


• Strong documentation skills, including process mapping and workflow documentation.


• Excellent communication, stakeholder management, and negotiation skills, with the ability to work effectively with business users, IT teams, external vendors, and regional/headquarters stakeholders.


• Experience working with automation initiatives and process improvement methodologies will be an advantage.

Working Location:Singapore