Business Analyst – GovTech, AI & GRC

Activate Interactive Pte Ltd.

Singapore

On-site

SGD 65,000 - 90,000

Full time

5 days ago

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Benefits offered by this job

Flexible work arrangement

Medical coverage

Career development

Job summary

Activate Interactive Pte Ltd is hiring a Business Analyst for a fixed-term, 1-year engagement with Government Technology Agency (GovTech) in Singapore. You will join a cross-functional team with product managers, developers, designers and operations specialists to streamline governance, risk, and compliance processes through automation and AI-enabled workflows.

The role focuses on gathering requirements, translating them into user stories, and ensuring acceptance criteria are met.

Qualifications

Strong analytical and problem-solving skills.
Excellent communication, facilitation and stakeholder management abilities.
Ability to navigate both business and technical discussions effectively.
Experience gathering, analysing and documenting business requirements.
Experience facilitating workshops and working with diverse stakeholder groups.
Experience translating requirements into user stories, acceptance criteria and process models.
Experience working within Agile software delivery environments such as Scrum or Kanban.
Understanding of software development lifecycles, testing practices and release processes.
Ability to understand enterprise technical concepts such as APIs, integrations, cloud services, identity management and data flows.

Responsibilities

Define and validate business problems, outcomes, scope and success measures.
Analyse current-state and future-state business processes, user journeys and operational workflows.
Facilitate workshops, interviews and stakeholder discussions to gather requirements and align expectations.
Elicit, analyse and document business, functional, non-functional, integration, data and operational requirements.
Translate requirements into user stories, acceptance criteria, business rules and process flows.
Manage requirements traceability and support scope, dependency and change management.
Work closely with Product Managers to prioritise backlogs based on user value, risk and delivery considerations.
Collaborate with engineers, architects and designers to shape practical and scalable solutions.
Support testing activities by defining acceptance criteria and validating delivered features against business requirements.
Support release readiness, operational handover and continuous improvement initiatives.
Participate in incident triage, stakeholder communications and post-incident reviews where required.
Contribute to the design and delivery of AI-enabled capabilities that help agencies create security plans, understand assurance findings, prioritise remediation and maintain continuous assurance.
Work with users and stakeholders to understand pain points, identify opportunities for improvement and validate proposed solutions.
Work with Product Managers to shape product strategy, prioritise requirements and refine backlog items.
Work with designers to improve service journeys and user experience.
Work with software engineers and architects to understand technical constraints, solution options and delivery trade-offs.
Work with DevOps practitioners and operations teams to understand deployment, operational and support requirements.
Work with Scrum Masters and delivery leads to support Agile planning and execution.