Business Analyst, Digital Product & Process Transformation | Contract

NEXBRIDGE RECRUITMENT PTE. LTD.; Singapore; Vor Ort; SGD 60.000 - 120.000; Vollzeit

Zusammenfassung

NEXBRIDGE RECRUITMENT PTE. LTD. is seeking a Business Analyst to translate business needs into actionable software requirements.

You will engage stakeholders, elicit and validate requirements, and collaborate with agile teams to deliver value across product development lifecycles. The role emphasizes strong communication, stakeholder management and the ability to translate complex needs into user stories and specifications, with opportunities for process improvement and automation in a dynamic,

Qualifikationen

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or a related discipline.
• 3 to 5 years of experience in business analysis, digital transformation, product delivery or system implementation.
• Experience working on software or digital product development projects.
• Strong analytical and problem-solving skills.
• Able to translate complex business requirements into actionable solutions.
• Certifications in Business Analysis, Agile, Scrum, Product Management or Process Improvement will be an advantage.

Aufgaben

• Engage stakeholders to understand business goals, pain points, operational challenges and policy requirements.
• Elicit, analyse, document and validate business and functional requirements.
• Translate business needs into user stories, process flows, functional specifications and acceptance criteria.
• Facilitate workshops and requirement-gathering sessions with stakeholders.
• Analyse current business processes and identify opportunities for process optimisation and automation.
• Assess the impact of proposed changes on business operations, systems, users and policies.
• Collaborate with solution architects and technical teams to design practical and scalable solutions.
• Recommend improvements that enhance operational efficiency, user experience and service outcomes.
• Work closely with Product Managers and delivery teams throughout the software development lifecycle.
• Support Agile delivery by managing and refining product backlogs and requirements.
• Clarify business requirements during development and help teams resolve requirement-related issues.
• Ensure delivered solutions meet business objectives and user needs.
• Develop and review test scenarios, test cases and acceptance criteria.
• Coordinate and support SIT and UAT, validating system functionality meets requirements.
• Support defect triage and resolution activities.
• Build strong relationships with business, operations and technology stakeholders and facilitate alignment.
• Support implementation planning, business readiness, training and adoption activities.
• Communicate project progress, issues, risks and recommendations effectively to stakeholders.
• Monitor solution performance and user feedback after implementation and identify enhancements.
• Work with support and operations teams to investigate and address production issues.
• Contribute to lessons learnt and best practices across projects.

Kenntnisse

Stakeholder management

Facilitation skills

Communication skills

Analytical thinking

Agile methodologies

Ausbildung

Bachelor's degree in Business, Information Systems, Computer Science, Engineering or a related discipline

Jobbeschreibung

Job Responsibilities

• Engage stakeholders to understand business goals, pain points, operational challenges and policy requirements
• Elicit, analyse, document and validate business and functional requirements
• Translate business needs into user stories, process flows, functional specifications and acceptance criteria
• Facilitate workshops and requirement-gathering sessions with stakeholders
• Analyse current business processes and identify opportunities for process optimisation and automation
• Assess the impact of proposed changes on business operations, systems, users and policies
• Collaborate with solution architects and technical teams to design practical and scalable solutions
• Recommend improvements that enhance operational efficiency, user experience and service outcomes
• Work closely with Product Managers and delivery teams throughout the software development lifecycle
• Support Agile delivery by managing and refining product backlogs and requirements
• Clarify business requirements during development and help teams resolve requirement-related issues
• Ensure delivered solutions meet business objectives and user needs
• Develop and review test scenarios, test cases and acceptance criteria
• Coordinate and support System Integration Testing (SIT) and User Acceptance Testing (UAT), validating that system functionality meets agreed business requirements
• Support defect triage and resolution activities
• Build strong relationships with business, operations and technology stakeholders, and facilitate discussions to achieve alignment across multiple stakeholder groups
• Support implementation planning, business readiness, training and adoption activities
• Communicate project progress, issues, risks and recommendations effectively to stakeholders
• Monitor solution performance and user feedback after implementation, identify enhancement opportunities and support continuous product improvement
• Work with support and operations teams to investigate and address production issues
• Contribute to lessons learnt and best practices across projects

Job Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or a related discipline
• 3 to 5 years of experience in business analysis, digital transformation, product delivery or system implementation
• Experience working on software or digital product development projects
• Strong analytical and problem-solving skills
• Able to translate complex business requirements into actionable solutions
• Strong stakeholder management and facilitation skills
• Excellent written and verbal communication skills
• Good understanding of Agile methodologies and product development practices
• Able to manage multiple priorities in a fast-paced environment
• Strong attention to detail while maintaining focus on strategic outcomes
• Experience in Agile delivery environments will be an advantage
• Experience in government or large-scale enterprise systems will be an advantage
• Certifications in Business Analysis, Agile, Scrum, Product Management or Process Improvement will be an advantage

We regret that only shortlisted candidates will be notified.