Business Analyst & Scrum Master | Singaporean Only!

APBA TG HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

APBA TG Human Resource Pte Ltd is seeking an experienced Business Analyst to gather, document, and manage requirements for large-scale IT systems in a government-focused environment. You will bridge business and technical teams, ensuring alignment with governance and audit standards.

You will lead workshops, create BRDs/FRDs, and support SIT/UAT, with strong stakeholder management and agile delivery practices across vendor ecosystems.

Qualifications

• Strong analytical, requirements documentation, and stakeholder management skills.
• Experience in large-scale IT deliveries and complex system integrations.
• Proven ability to work with multi-vendor environments and system integrators.
• Hands-on in SIT/UAT, production rollout, and 24/7 systems.

Responsibilities

• Conduct workshops with business users, government stakeholders, and vendors to gather and document requirements.
• Develop BRDs, FRDs, user stories, data mappings, and interface specifications.
• Act as liaison between business users, technical teams, and project management to resolve conflicts.
• Validate solution designs and support SIT/UAT, defect triaging, and releases.
• Establish requirement baselines and govern changes per SDLC and audits.
• Facilitate sprint ceremonies and backlog refinement to ensure readiness.
• Identify risks, coordinate resolutions, and improve agile delivery processes.

Education

CBAP, CCBA, or equivalent Business Analysis certifications

Certified ScrumMaster (CSM) or PSM

SAFe or other Agile-related certifications

Tools

Jira

Confluence

Azure DevOps

Job description

Key Responsibilities

• Conduct workshops with business users, government stakeholders, and vendors to gather, analyze, and document functional and non-functional requirements.

• Develop and maintain BRDs, FRDs, user stories, process flows, data mappings, interface specifications, and requirements traceability.

• Act as the key liaison between business users, technical teams, system integrators, architects, and project management to resolve conflicts and ensure shared understanding.

• Work with architects and development teams to validate solution designs against approved requirements and support SIT/UAT, defect triaging, and release readiness.

• Establish requirement baselines, manage changes through formal governance processes, and ensure compliance with Government SDLC, audit, and reporting standards.

• Facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, backlog refinement, estimation, and sprint readiness activities.

• Identify impediments and delivery risks, coordinate their resolution, support integration and release milestones, and recommend improvements to Agile and project delivery processes.

Key Requirements

• Diploma or bachelor’s degree in computer science, Software Engineering, Information Technology, or a related field.

• Minimum 5–8 years of overall IT delivery experience, including at least 3 years of Business Analyst experience in large-scale IT systems.

• Minimum 2 years of experience working in Agile/Scrum environments, with strong knowledge of Agile and traditional SDLC methodologies such as Waterfall/Hybrid.

• Proven experience managing complex system integrations, multi-vendor environments, and working closely with system integrators.

• Strong analytical, requirements documentation, stakeholder management, and communication skills, with the ability to manage demanding stakeholders professionally.

• Experience supporting SIT/UAT, production rollout, and mission-critical or 24/7 systems, with hands‑on experience using Agile tools such as Jira, Confluence, or Azure DevOps.

• Ability to work effectively under deadlines and delivery pressure, operate within structured governance and audit-heavy environments, and support after-hours/weekend activities when required.

Certifications (Advantage)

• CBAP, CCBA, or equivalent Business Analysis certifications.

• Certified ScrumMaster (CSM) or PSM.

• SAFe or other Agile-related certifications are advantageous.

APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)