Business Analyst - Card Authorization (Bank, 12 Month Contract) UID2269

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Part time

Job summary

PERSOL SINGAPORE PTE. LTD. in Singapore seeks a Program Management Consultant to lead end-to-end delivery of multi-stream programs, including Card Authorization TOM and Featurespace implementation.

You will be the primary client-facing project management consultant, coordinating cross-functional workstreams across Visa, the client, and third parties to ensure governance and timely outcomes. This on-site, 12-month contract role requires 8+ years in fintech or payments, strong stakeholder

Qualifications

• 8+ years of experience in consulting and/or project management in fintech/payments/financial crime tech.
• Proven track record delivering large, complex technology-driven programs with multiple stakeholders.
• Strong understanding of fraud, AML or financial crime ecosystems in financial institutions.
• Exceptional stakeholder management and executive communication skills.
• Experience with data-driven or machine-learning platforms preferred.
• Familiarity with regulatory/compliance environments across APAC markets.

Responsibilities

• Lead end-to-end delivery of multi-stream programs including Card Authorization TOM and Featurespace implementation.
• Be the primary client-facing project management consultant and governance owner.
• Coordinate cross-functional workstreams across Visa, client, and third parties.
• Oversee POC and full-scale rollout delivery, governance reporting, and cadence.
• Ensure timely, high-quality outcomes and stakeholder alignment.

Skills

Stakeholder management

Executive communication

Analytical mindset

Data-driven platforms experience

Tools

PMP certification

PgMP certification

SAFe certification

Agile methodologies

Job description

Program Management Consultant – Card Authorization TOM and Featurespace Implementation

Location:Singapore

Role:12-Month Contract

Role Overview

The Program Manager will lead the end-to-end delivery of multi-stream programs involvingCard Authorization Target Operating Model (TOM)as well asFeaturespace implementationfor the client.

This role is responsible for:

• Being the primary client-facing project management consultant.
• Managing cross-functional workstreams acrossVisa, the client, and third parties.
• Ensuring delivery outcomes align with client objectives.

For theFeaturespace implementation, this on-site role will be responsible for client-facing program orchestration of thePOC and full-scale rollout, owning governance reporting, communication, delivery cadence, and cross-team coordination acrossVisa, Featurespace, and third parties.

The role will ensure structured execution, stakeholder alignment, and successful project delivery, enabling the delivery teams to focus on timely and quality outcomes.

Program Leadership & Delivery

The role will oversee2 key initiatives:

1. Card Authorization TOM

• Support the design and rollout of theCard Authorization TOMacross 4 regional markets:Malaysia (MY), Thailand (TH), Indonesia (ID), and Vietnam (VN).
• Assist in documenting the target state, governance framework, and progress.
• Manage weekly cadence with markets on implementation progress of various deliverables.
• Coordinate internal briefing and training sessions.
• Conduct and manage market readiness checks.
• Coordinate inputs across regional markets for quarterly cadence updates.
• Track implementation progress, issues, and dependencies; prepare management updates.
• May also supportportfolio lending-related initiatives and ad hoc projects.

2. Featurespace Implementation

• Lead program orchestration and cross-team coordination of large-scale, multi-phase programs involvingFeaturespace deployments, includingPOC and full-scale implementation.
• Oversee delivery of Featurespace implementations, includingonboarding, configuration, model tuning, and go-live support, in close coordination with the Featurespace Delivery Project Manager.
• Own end-to-end program governance, includingscope, milestones, dependencies, risks, and delivery cadence.
• Act as the primary client-facing interface and provide a clear escalation and coordination point for queries, clarifications, and follow-ups.
• Ensure the client has a predictable engagement rhythm, with anearly emphasis on high-touch engagement followed by optimisation.
• Implement program governance frameworks, delivery playbooks, and best practices acrossfraud technology initiatives.

Required Qualifications & Experience

• 8+ years of experiencein consulting and/or project management withinfintech, payments, banking, or financial crime technology.
• Proven track record of managinglarge, complex, technology-driven programsinvolving multiple stakeholders and workstreams.
• Good understanding offraud, AML, or financial crime ecosystemswithin financial institutions.
• Exceptionalstakeholder management and executive communication skills.
• Experience working withdata-driven or machine-learning platformsis strongly preferred.
• Familiarity withregulatory and compliance environments across APAC markets.
• Stronganalytical mindsetwith the ability to connect technical delivery to business outcomes.
• PMP, PgMP, SAFe, or Agile certificationsare a plus.