Bridal Boutique Client Experience & Reservations

W FOREST PTE. LTD.; Singapore; Presencial; SGD 30 000 - 54 000; Tempo integral

Resumo da oferta

W FOREST PTE. LTD. is seeking a customer-focused team member to enhance client experiences in a fast-paced bridal studio in Singapore. You will advise clients on products and services, tailor packages, and assist with outfits for photoshoots and events.

You will manage reservations, maintain inventory records, and collaborate on improving offerings and brand growth. Weekend and public holiday work may be required, with opportunities to grow within the company.

Qualificações

• Experience in customer service or service industry preferred.
• Strong interpersonal and communication skills with a client-focused mindset.
• Interest in creating engaging social media marketing content.
• Detail-oriented with ability to manage inventory and scheduling to prevent booking conflicts.

Responsabilidades

• Provide personalized advice to clients considering products and services, tailoring packages and outfits for weddings and events.
• Engage with clients, ensure clear communication, address needs, and follow up to maintain schedules for significant events.
• Maintain relationships to ensure satisfaction and repeat business.

Conhecimentos

Customer service

Sales interest

Teamwork

Scheduling & inventory

Formação académica

High school diploma

Ferramentas

CRM software

Inventory software

Descrição da oferta de emprego

W FOREST PTE. LTD. is seeking a customer-focused team member to enhance client experiences in a fast-paced bridal studio in Singapore. You will advise clients on products and services, tailor packages, and assist with outfits for photoshoots and events.

You will manage reservations, maintain inventory records, and collaborate on improving offerings and brand growth. Weekend and public holiday work may be required, with opportunities to grow within the company.