Brand Experience Specialist

OUR SECOND NATURE PTE. LTD.; Singapore; On-site; SGD 27,000 - 38,000; Full time

Benefits offered by this job

Employee discount

Food allowance

Health insurance

Professional development

Job summary

OUR SECOND NATURE PTE. LTD. is seeking a Retail Brand Educator in Singapore to embody our values and be the first touchpoint of the customer journey.

You should have a keen eye for brand aesthetics, a friendly attitude, and strong English communication to tell our story with warmth. In our small team, you will wear multiple hats—from operations to customer service, inventory, and events. Weekend availability is required, with a minimum commitment of 6 months and benefits including health

Qualifications

• Impeccable customer service skills.
• Honest, hardworking, responsible, proactive and a collaborative team player.
• Must commit to 44 hours a week, including one day each weekend.
• Positive energy and brand storytelling aligned with brand aesthetics.
• Excellent communication in English.

Responsibilities

• Executing and overseeing day to day operations i.e., Opening/Closing, thoughtful inventory management and stock replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, goods receiving or deliveries
• Delivering excellent in-store customer service to enhance overall customer experience
• Taking lead in rostering, and shift assignments
• Observe, and actively seek for ways to improve store and customer experience
• Supporting in the execution of in-store activities, events or campaigns
• Assisting the team with any other assigned ad-hoc duties
• Reporting to Retail & Community Manager & Founding Brand Director

Skills

Customer service

Team player

English communication

Attention to detail

Time management

Job description

OUR SECOND NATURE PTE. LTD. is seeking a Retail Brand Educator in Singapore to embody our values and be the first touchpoint of the customer journey.

You should have a keen eye for brand aesthetics, a friendly attitude, and strong English communication to tell our story with warmth. In our small team, you will wear multiple hats—from operations to customer service, inventory, and events. Weekend availability is required, with a minimum commitment of 6 months and benefits including health