Retail Educator: Guest Experience & Product Expert

Lululemon Athletica; Singapore; On-site; SGD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Fitness/yoga classes

Personal and professional development programs

Job summary

A leading performance apparel company in Singapore is seeking an experienced Educator to drive exceptional guest experiences in retail stores. This role involves interacting with guests, providing in-depth product education, and supporting a collaborative team environment. Ideal candidates should possess customer service skills and enjoy connecting with others. The position offers competitive pay and various benefits to foster personal and professional development.

Qualifications

• Legally eligible to work in the jurisdiction of the store.
• Willing to work a flexible schedule.
• Ability to move through the store for most of the shift.

Responsibilities

• Engage with guests and ensure a great experience.
• Provide customized solutions for purchases and returns.
• Educate guests about products.
• Support seamless transactions and omnichannel programs.
• Attend to guests' needs while on the floor.
• Collect guest feedback and collaborate with store leadership.
• Plan community programs and initiatives.

Skills

Customer service skills

Communication skills

Teamwork

Problem-solving

Flexibility

Education

High School diploma or equivalent

Job description

A leading performance apparel company in Singapore is seeking an experienced Educator to drive exceptional guest experiences in retail stores. This role involves interacting with guests, providing in-depth product education, and supporting a collaborative team environment. Ideal candidates should possess customer service skills and enjoy connecting with others. The position offers competitive pay and various benefits to foster personal and professional development.