Bank Teller & Customer Service Pro (Walk-In Banking)

A-IT SOFTWARE SERVICES PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

14 days annual leave

Medical & hospitalisation leave

Insurance coverage

Performance bonuses

Job summary

A leading bank in Singapore is hiring Customer Service Representatives / Bank Tellers for neighbourhood branches. You will be the friendly face customers see when they walk in, handling banking transactions, answering questions, and helping customers feel confident with digital banking.

You can choose a branch near your home and start or grow a career in banking. This 12-month contract offers stability, a 5.5-day work week, and opportunities for renewal based on performance and headcount.

Qualifications

• Experience in customer-facing roles such as banking, retail, or food & beverage is preferred.
• Able to handle cash accurately and maintain service standards.
• Friendly and patient with a strong service mindset.

Responsibilities

• Attend to walk-in customers and provide warm, professional service.
• Handle counter transactions, cash deposits and withdrawals accurately.
• Assist customers with inquiries and guide them to appropriate banking channels (ATMs, self-service, mobile banking).
• Introduce customers to products and services and stay updated on latest offerings.
• Manage customer wait times, resolve issues, and escalate when needed.

Skills

Customer service

Cash handling

Attention to detail

Communication

Job description

A leading bank in Singapore is hiring Customer Service Representatives / Bank Tellers for neighbourhood branches. You will be the friendly face customers see when they walk in, handling banking transactions, answering questions, and helping customers feel confident with digital banking.

You can choose a branch near your home and start or grow a career in banking. This 12-month contract offers stability, a 5.5-day work week, and opportunities for renewal based on performance and headcount.