Branch Manager

KOISKIN LAB (CLEMENTI) PTE. LTD.; Singapore; On-site; SGD 56,000 - 100,000; Full time

Job summary

KOISKIN LAB (CLEMENTI) PTE. LTD. is seeking an experienced Branch Manager to lead our Clementi outlet, overseeing daily operations, team performance, sales growth and customer service standards in a beauty and wellness setting.

The role requires at least 3 years in beauty/retail and at least 1 year in supervision, with strong leadership, sales and service skills. Familiarity with BeauteSoft for appointments and billing is an advantage; willingness to work retail hours including weekends and

Qualifications

• 3+ years experience in beauty/wellness/retail or related industry.
• At least 1 year of management or supervisory experience.
• Strong leadership, sales and customer service skills.
• Familiar with BeauteSoft is an advantage.

Responsibilities

• Oversee daily outlet operations and ensure smooth workflow.
• Lead, train, and motivate the team to achieve sales and service targets.
• Monitor staff performance, scheduling, and operational standards.
• Handle customer feedback and maintain a high level of customer satisfaction.
• Ensure proper use of BeauteSoft for appointments, billing, and customer records.
• Prepare daily sales and operational reports.

Skills

Leadership

Sales

Customer Service

Retail Beauty

Team Training

Operations Mgmt

Tools

BeauteSoft

Job description

Branch Manager (Full-Time)

Location: Clementi Mall

We are looking for an experienced and results-driven Branch Manager to lead our Clementi outlet and oversee daily operations, team performance, sales growth, and customer service standards in a beauty and wellness environment.

Salary

• Basic Salary: SGD 5,000
• Total Monthly Earnings: Up to SGD 7,000-9,000

Key Responsibilities

• Oversee daily outlet operations and ensure smooth workflow
• Lead, train, and motivate the team to achieve sales and service targets
• Monitor staff performance, scheduling, and operational standards
• Handle customer feedback and maintain a high level of customer satisfaction
• Ensure proper use of BeauteSoft for appointments, billing, and customer records
• Prepare daily sales and operational reports

Requirements

• At least 3 years of experience in beauty, wellness, retail, or related industry
• At least 1 year of management or supervisory experience
• Strong leadership, sales, and customer service skills
• Familiar with BeauteSoft is an advantage
• Able to work retail hours, including weekends and public holidays