Boutique Assistant

Chanel, Inc.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Chanel, Inc. in Singapore is seeking a Boutique Assistant to support daily operations and keep the boutique running smoothly behind the scenes, helping with administration, onboarding, and inventory management. You will coordinate with stakeholders to ensure a polished luxury service environment.

Proficiency in Word, Excel and PowerPoint is required, along with fluent English and Cantonese to engage clients and colleagues effectively in a fast-paced luxury retail setting.

Qualifications

• Strong communication, organization and interpersonal skills.
• Fluency in spoken and written English and Cantonese.
• Proficiency in Microsoft Word, Excel and PowerPoint.

Responsibilities

• Keep boutique administration on track by following SOPs and managing key correspondence between boutique and office.
• Coordinate onboarding and staff transfers with relevant stakeholders.
• Prepare monthly rosters and coordinate training and monthly activities with the Retail Office.
• Liaise with vendors, internal teams and mall management on boutique maintenance and daily operational needs.
• Own replenishment and inventory follow-up for POS and printing materials, plus marketing and clienteling resources.

Skills

Communication

Organization

Interpersonal skills

Detail-oriented

MS Word

MS Excel

PowerPoint

English and Cantonese

Job description

Boutique Assistant Join our Fashion team in Singapore where you will keep the boutique running smoothly behind the scenes—supporting daily operations, people coordination, and workplace readiness—so the team can deliver an exceptional luxury experience every day. Be part of a luxury house that defines style and creates desire—now and forever. Help engage today’s and tomorrow’s clients by enabling unsurpassed service and consistently high boutique image standards. Gain hands‑on exposure to retail operations, coordination, and reporting while contributing to a fast‑paced boutique environment. Impact you can create in the role Keep day‑to‑day boutique administration on track by following Standard Operating Procedures and managing key correspondence between boutique and office. Support people moves smoothly by coordinating onboarding and staff transfers with relevant stakeholders. Maintain accurate records for boutique expenditure, overtime, compensation‑off and attendance/leave reporting. Enable effective manpower planning by preparing monthly rosters and coordinating training and monthly activities with the Retail Office. Ensure a seamless workplace experience by liaising with vendors, internal teams and mall management on boutique maintenance and daily operational needs. Own replenishment and inventory follow‑up for POS and printing materials, plus marketing and clienteling resources based on usage. Provide clear reporting and ad‑hoc support to the Boutique Management team to help decision‑making and operational readiness. You are energized Creating order in a dynamic environment—organizing, tracking, and following through on details. Working with diverse stakeholders and being the reliable point of contact for boutique support. Balancing routine administration with ad‑hoc tasks, and staying calm under time pressure. Learning new systems and processes, and continuously improving how work gets done. Contributing to a polished boutique experience by ensuring resources, maintenance and communication run smoothly.

What you will bring

Strong communication, organization and interpersonal skills. A positive, patient, detail‑minded approach with curiosity and a mindset of continuous improvement. Eagerness to learn and a collaborative team spirit. Proficiency in Microsoft Word, Excel and PowerPoint. Fluency in spoken and written English and Cantonese. Professional judgment, clear communication style and strong code of conduct.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high‑end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.