Bottle Shop Manager: Premium Spirits & Tastings Lead

Initia International Pte. Ltd.; Singapore; On-site; SGD 39,000 - 50,000; Full time

Benefits offered by this job

Annual and Medical Leaves

Birthday Voucher

Training and development provided

Career growth opportunities

Group discount (Dining & Salon)

Cross-train at overseas outlets

Job summary

DRIM Select in Singapore is seeking a Bottle Shop Manager to lead daily operations, drive sales, and deliver exceptional customer experiences. You will develop product knowledge, manage inventory, and guide a team to uphold brand standards for premium Korean spirits.

You will plan tastings and events, coordinate with suppliers and mall management, and ensure compliance with local licensing and safety requirements, while fostering a welcoming, education-focused shopping environment.

Qualifications

• 1–3 years of relevant experience in retail, F&B, hospitality, or customer-facing operations.
• Experience in premium retail, specialty beverages, wine and spirits, or lifestyle concepts is an advantage.
• Strong customer service, communication, organisational and inventory management skills.
• Demonstrated ability to lead daily operations, coordinate teams, and support sales performance.
• Genuine interest in Korean traditional spirits, beverage culture, and product storytelling; willingness to learn is essential.
• Adaptable, commercially aware, and proactive in identifying opportunities to improve store performance.

Responsibilities

• Oversee daily store operations, including opening and closing, shop-floor readiness, merchandising, and service standards.
• Maintain store presentation and implement seasonal displays in line with brand guidelines.
• Manage inventory, stock replenishment, product storage, and stock accuracy while minimising losses and damage.
• Coordinate with procurement, suppliers, and mall management on deliveries, stock availability, and operational requirements.
• Deliver premium customer service through personalised product recommendations, product storytelling, gifting, and customer relationship management.
• Develop strong knowledge of Korean traditional spirits, including product origins, production methods, flavour profiles, and serving suggestions.
• Plan and coordinate tastings, pairing workshops, and other approved in-store events.
• Schedule, brief, and guide part-time staff and brand ambassadors on product knowledge, customer service, and responsible alcohol service.
• Monitor sales, footfall, and product performance; prepare reports and recommend improvements to store performance.
• Ensure compliance with applicable Singapore laws, liquor licensing conditions, age-verification procedures, workplace safety requirements, and company policies.
• Maintain accurate operational records, safeguard company and customer information, and promptly escalating incidents or operational concerns.

Skills

Customer service

Inventory control

Team leadership

Merchandising

Product storytelling

Retail operations

Communication

Job description

DRIM Select in Singapore is seeking a Bottle Shop Manager to lead daily operations, drive sales, and deliver exceptional customer experiences. You will develop product knowledge, manage inventory, and guide a team to uphold brand standards for premium Korean spirits.

You will plan tastings and events, coordinate with suppliers and mall management, and ensure compliance with local licensing and safety requirements, while fostering a welcoming, education-focused shopping environment.