Assistant Outlet Manager: Bar & Brand Experience Lead

quaich pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Quaich Pte. Ltd. in Singapore is seeking a dynamic General Manager to lead the bar and restaurant operations, create compelling food and beverage experiences, and drive service excellence.

You will manage teams, develop menus, coordinate marketing and branding, oversee inventory and safety, and work with HR on recruitment and training to build a loyal guest base. A strong track record in hospitality and hands-on leadership will help you succeed in a fast-paced environment.

Responsibilities

• Lead and manage the team to execute operations requirements of the bar and restaurant.
• Plan, prepare and present all in-house tea-spirits and cocktails recipes, alcoholic and non-alcoholic.
• Develop and implement marketing initiatives and sales opportunities to drive revenue targets and customers satisfaction.
• Brand building experience, and able to present new projects including interior design and branding.
• Oversee all operational aspects in the day-to-day management of the bar including event planning, maintaining and updating customer list and reservations.
• Manage the inventory of stocks of the bar in compliance with all standard operating procedures.
• Ensure compliance to safety and hygiene procedures and policies, as well as maintain the cleanliness and upkeep of premise.
• Handle guests’ feedback on service standards, build/maintain rapport, explore and expand networking to establish strong customer base.
• Implement and conduct relevant staff training on food and beverage offering, bar operational procedures and quality service standards.
• Work with Human Resources and Administration department in the performance review of staff members, staff recruitment, development and retention.
• Resolve internal staff conflicts efficiently and to the mutual benefit of those involved.
• Develop, implement, and maintain budgetary and resource allocation plans.
• Reviews and plan work schedules to achieve high labour productivity and maintaining efficient labour strength.
• Involve in Digital Marketing, including but not limited to graphic design, website design, logo design, brand design and menu design.
• Knowledge of website (Wix) Mastery, Photoshop (Adobe) Mastery and Illustrator (Adobe) Mastery.
• Familiar with RAPTOR POS.
• Undertakes any other responsibilities assigned by the management.

Job description

Quaich Pte. Ltd. in Singapore is seeking a dynamic General Manager to lead the bar and restaurant operations, create compelling food and beverage experiences, and drive service excellence.

You will manage teams, develop menus, coordinate marketing and branding, oversee inventory and safety, and work with HR on recruitment and training to build a loyal guest base. A strong track record in hospitality and hands-on leadership will help you succeed in a fast-paced environment.